Jack & Jill
Clinic Operations Director at Curaleaf Clinic
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Job Title
Clinic Operations Director
Salary
Not Disclosed
Company Description
Curaleaf Clinic is one of the UK's leading providers of specialist medical cannabis care, operating a modern, vertically integrated healthcare model that includes clinics, pharmacies, and laboratories to deliver high-quality, patient-centered services.
Job Description
As the operational anchor of the business, you will own the clinic's operational and financial performance, focusing on scaling efficiently while maintaining high service levels. You will lead clinical operations, manage the prescriber network, and partner with tech teams to optimize the end-to-end digital patient journey from enquiry through to long-term repeat care.
Location
UK
Why this role is remarkable
- Direct operational ownership: You will lead the operational P&L and build the scaling model for a leader in a rapidly growing, regulated healthcare sector.
- Vertically integrated impact: Work across a unique model combining clinic, pharmacy, and laboratory operations to shape the future of specialized medical care.
- Strategic leadership: Partner directly with the UK & Nordics Managing Director and Chief Medical Officer to influence clinical governance and digital transformation.
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What You Will Do
- Manage clinical operations and prescriber capacity, including the recruitment, onboarding, and performance of the consultant network to meet patient demand.
- Oversee the multidisciplinary team (MDT) process and patient support operations to ensure seamless delivery from initial consultation to repeat prescriptions.
- Collaborate with the product and technology teams to drive digital self-serve adoption and reduce operational friction across the online patient journey.
The ideal candidate
- Extensive experience in regulated healthcare operations, specifically within CQC or GPhC registered environments and specialized telehealth or digital health models.
- Proven track record managing complex clinician networks and multidisciplinary teams, moving beyond simple contact center operations to professional workforce planning.
- Strong financial acumen with direct accountability for operational P&L levers, budget adherence, and translating complex clinical pathways into scalable SOPs.
Who are Jack & Jill?
- Jack: An AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
- Jill: An AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
How does this work?
- Jack: An AI agent for job searching and career coaching. He works for you.
- Jill: The AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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