As a Clinical Administrator, you'll provide essential administrative support to the clinical team, helping to ensure that services are delivered safely, efficiently and in line with clinical and regulatory requirements. You'll work closely with clinicians, prescribers and recovery teams, managing clinical records, supporting prescription processes and maintaining accurate information within clinical systems, including SystmOne.

Success in this role means delivering a high standard of administrative support while maintaining excellent attention to detail, confidentiality and professionalism. You'll be organised, adaptable and able to manage competing priorities while contributing to a service that supports people throughout their recovery journey.

What You'll Do

• Support the clinical team by providing high-quality administrative support across a range of clinical services.
• Manage daily clinical tasks and prescription queries using SystmOne in line with established policies and procedures.
• Prepare clinical documentation, including GP letters, prescriptions and other service-related correspondence.
• Maintain accurate and confidential patient records while ensuring compliance with data protection and clinical governance requirements.
• Complete clinical checks to support compliance with regulatory standards, including CQC requirements.
• Support the management of clinical equipment, including stock control, ordering and equipment calibration.
• Work collaboratively with colleagues across multiple sites to ensure the effective delivery of clinical services.

To Succeed in This Role, You'll Need:

• Previous experience in an administrative, healthcare administration or clinical support role.
• Excellent organisational skills and the ability to manage multiple tasks simultaneously.
• Strong attention to detail and a commitment to maintaining accurate records.
• Good communication skills and the ability to work effectively with a range of internal and external stakeholders.
• An understanding of confidentiality, information governance and professional boundaries.
• Experience using Microsoft Office applications and electronic record management systems; experience using SystmOne would be advantageous.
• A flexible and collaborative approach, with a willingness to learn and develop within the role.

For full job description please click here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: 2026-09-08