NHS Blood and Transplant
Clinical Administrator
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Job Summary
Looking for a rewarding role in which you can help to deliver an effective tissue donation programme? Then read on...
You will help save and improve lives as you provide administrative support to the team responsible for taking tissue donation referrals. Self-motivated, organised, and open to new ways of working, you will be involved in collating and maintaining tissue donor records.
Assisting Specialist nurses in tissue donation with organising the complex processes in arranging and coordinating donor referrals you will need to be an agile thinker with excellent communication skills. The role will also see you liaise closely with a variety of external stakeholders, Bereavement offices, Coroners, GPs, and Mortuaries.
This is an excellent opportunity to take your administrative expertise to the next level, and in doing so enabling people in need to benefit from life-saving operations and treatments. Put simply, a chance to improve patients’ lives – and yours.
Main Duties of the Job
This Position Is To Ensure The Provision Of a Highly Professional And Efficient Administration Service For Organ And Tissue Donation And Transplantation (OTDT). The Post Holder Will
- Be responsible for the day-to-day management of the Deceased Donation Programme administrative workload to ensure the optimum level of tissue is available for transplantation at any one time.
- Act as a communication link and central contact between internal and external agencies including the Clinical Support Nurse Team (CSNT), the National Referral Centre Specialist Nurses in Tissue Donation (NRC), The Donor Family Care Service for Organ Donation (DFCS), and the Specialist Nurses in Organ Donation (SNOD’s).
- Demonstrate a flexible attitude towards working patterns.
- Willing to travel to both local and national meetings.
- Demonstrate expertise in communication and negotiation often under pressure and under strict timeframes.
A willingness and ability to undertake occasional travel and spend time away from base to meet the requirements of the post (with appropriate prior notice) is required for this position.
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About You
Experience and Knowledge
- Experience of preparing written material and other correspondence to service users.
- Ability to type a minimum of 40 wpm.
- Word processing, spreadsheet, and data management experience.
- Competence in the use of a PC and mainframe computer packages.
- Possess extensive experience in an office administrative role.
Qualifications And Training
- NVQ Level 3, or equivalent level qualification plus relevant practical experience.
- Demonstrate commitment to own Continued Professional Development (CPD)
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives, and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary - donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert, and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
Get help with your application
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As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next Steps
This vacancy will close at 23:59 on Monday 3rd August, however this vacancy may close sooner than the advertised deadline if we receive a high volume of application (delete as appropriate).
The assessment process for this role will include: a single interview with IT skills assessment. Interviews are anticipated to be held week commencing 17th August 2026 – subject to confirmation.
For informal enquiries please contact:
- Name: Jo Galloway
- Job Title: Clinical Administration Team Manager
- Contact Details:
- Email – joanne.galloway@nhsbt.nhs.uk
- Phone – 07392 315795
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