Capita Personal Independence Payment (PIP)
Clinical Assessor
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Clinical Assessor
Clinical Assessor/Functional Specialist – Hybrid Role, Birmingham Clinic
Company Description
Are you looking for a better work/life balance?
We have several hybrid (2 days at home) roles available at our well-connected Birmingham clinic.
Location: 50 Summer Hill Road, Birmingham B1 3RB
If you’re a registered nurse, paramedic, occupational therapist, or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!
We operate in a values-driven environment, guided by our Capita Values:
- Customers First
- Fearless Innovation
- Achieve Together
- Everyone is Valued
As a Clinical Assessor/Functional Specialist, you’ll apply your clinical expertise and analytical skills in a structured yet flexible way—through personal assessments, video calls, and report writing—while making clinical recommendations for benefit claimants.
Job Description
What We Offer
Compensation & Benefits
- £39,500 starting salary (rising to £40,500 after DWP approval)
- 10% of salary bonus scheme (performance-based)
- Hybrid working (up to 3 days remote)
- Watch our video to learn more: https://capita.wistia.com/medias/2spl0ey4a9
Full Working Package
- Full or part-time hours (minimum 3 days per week)
- Hybrid schedule (2 days at home, 3 at clinic)
- ** estándar horario (Monday-Friday, 8am–5pm)**, with occasional 8pm finishes
- No weekend or night shifts
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Additional Perks
- HCPC/NMC fees paid + full revalidation support
- 15 weeks’ full maternity, adoption, and shared parental pay
- Company pension, life assurance, and Cycle2Work scheme
- Retail, travel, tech, and wellbeing discounts
- Free access to Headspace (for you and up to 5 others)
- Paid volunteering day (1 per year)
- Ongoing training & clear career progression
- 25 days’ holiday (rising to 27 with service) + option to buy up to 5 extra days
Key Responsibilities
- Conduct in-person, video, or telephone assessments to evaluate how health conditions impact daily living
- Gather evidence with empathy through observation and active listening
- Analyse clinical data and produce high-quality, detailed reports (3,000–4,000 words)
- Provide clear clinical justifications to support DWP decisions
- Complete up to 3 assessments per day
- Stay updated on diverse health conditions to improve assessment quality
Qualifications & About You
Essential Requirements
- Registered Nurse (RGN, RMN, RNLD) or HCPC-registered paramedic, occupational therapist, or physiotherapist
- Valid Personal Identification Number (PIN) without current health restrictions
- Minimum 1 year of post-registration experience
- Excellent communication skills (clearly gathering, reporting, and justifying findings)
- Strong written skills (able to create detailed, accurate reports)
- Ability to work efficiently (meeting targets while maintaining quality)
- Good IT proficiency (Microsoft Office + ability to learn new systems remotely)
- Empathy & observational skills (listening deeply and engaging with clients)
- Valid driving licence or reliable transport (clinic-based work required)
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Additional Considerations
- Must have the right to work in the UK (no visa sponsorship available)
About Capita HAAS
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the UK government, assisting with benefits applications (including PIP, ESA, and Universal Credit).
Security & Compliance
All successful candidates will undergo:
- GOV.UK Baseline Personnel Security Standard (BPSS) vetting
- Affects primary screening for government access
- Enhanced criminal record check (spent/unspent convictions will be disclosed—OFFS Act 2006)
What Happens Next?
- Complete our short application form and upload your CV (please avoid unexplained gaps).
- Capita is an equal-opportunity employer—welcoming applications from all backgrounds.
- As a Disability Confident Leader, we guarantee interviews for disabled applicants meeting the minimum criteria.
Get in touch: 📧 [email protected] 📄 0300 303 8544
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