Essential Duties and Responsibilities:

• Provide leadership and oversight to Full Service Partnership (FSP) program teams, ensuring that excellent care and services are provided to members/clients and ensuring compliance with Los Angeles County Department of Mental Health (DMH) and MHALA standards.
• Coordinate and lead staff and management meetings, case conference meetings, and other internal meetings.
• Provide ongoing strategic direction, support, training and team building to staff.
• Attend external meetings as needed by MHALA and required funding sources.
• Oversee, monitor and analyze the program’s budget and billing goals in a manner that aligns with program’s funding streams and targeted fiscal goals. Ensure timely and accurate data reporting. Work closely with agency CFO on departmental budget and expenditures.
• Provide leadership in developing and refining site programs and procedures; ensure that services are appropriate, integrated and delivered with respect for member needs and choices.
• Oversee, monitor and analyze the program’s performance goals as outlined in the DMH Program Service Exhibit for the FSP-ICM.
• Establish and maintain partnerships with community resources that will benefit member/client needs.
• Recruit, hire, train and mentor needed new staff.
• Clinical oversight of all clinical functions, including assessments, documentation, and supervision, meeting DMH/MediCal standards.
• Work as a member of the leadership team to help create and support agency-wide, strategic program initiatives; work to establish excellent collaborative relationships with other agency departments.
• Work closely with executive leadership around initiatives and issues connected with department.
• Foster transparent, open and direct communication, and ensure input from team members; communicate strategic direction of agency and programs articulately and clearly to department staff, addressing questions and concerns that staff may have.
• Provide oversight of all employee related matters, including employee relations.
• Ensure ongoing quality assurance checks of member files; ensure all notes and data collection are complete, timely, and accurate.
• Partner with the Senior Director of Clinical Training to ensure staff training and competencies.
• Oversee facility issues and ensure that problems are appropriately reported.

Position Requirements

• Active, unrestricted California Clinical License (Licensed Psychologist, LCSW or LMFT) in good standing.
• Strong leadership and mentoring skills; excellent organizational skills and the ability to multitask in a fast-paced environment.
• Five years of leadership experience in a non-profit social service agency.
• Excellent verbal and written communication skills; tact and diplomacy; excellent relationship building skills; exceptional ability to communicate articulately and effectively both individually and in group settings.
• Outstanding team building and facilitation skills; ability to build consensus and seek input.
• Experience working with individuals experiencing mental health needs, physical health problems, substance use problems, poverty, and homelessness.
• Department of Mental Health (DMH), MediCal and Full Service Partnership (FSP) experienced highly valued, but not required.
• Excellent understanding of and experience managing boundaries with staff and members.
• Knowledge and experience in the mental health field.
• Ability to handle complex crisis situations.
• Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range of skills, abilities and professional competencies.
• Knowledge of community resources and experience building community relationships.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook with previous budgeting experience preferred.
• Flexible work schedule to include some evenings or weekends when necessary.
• Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
• TB clearance and re-testing every year are conditions of employment
• COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment
• Employment verification directly from three (3) past employers within the most recent 7-year period

Salary Description

$100,000 to $115,000 annualized