Vitalograph
Clinical Equipment Support Technician
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At Vitalograph, we’ve spent more than 60 years developing innovative respiratory diagnostic solutions that help healthcare professionals detect, diagnose and manage respiratory conditions.
We are now recruiting for a Clinical Equipment Support Technician to join our team.
This is an exciting opportunity to become part of an established global healthcare organisation, working hands-on with clinical equipment and supporting the systems and equipment used across clinical trials and customer environments.
Based onsite, you’ll work closely with experienced clinical, technical, warehouse, and customer support teams, gaining valuable knowledge of our products, processes, and the wider medical device industry. Your attention to detail, technical skills, and ability to solve problems will have a direct impact on the quality and readiness of our equipment.
Why join Vitalograph?
- Make an impact – Work with healthcare solutions that support better respiratory health and patient outcomes.
- Own your success – Take responsibility for equipment, issue resolution, and day-to-day activities that directly support our customers and clinical studies.
- Develop your career – Join an established global healthcare business with opportunities to learn and develop.
- Learn from experts – Work alongside experienced sales, clinical, technical, marketing, and customer support teams.
- Global reach, local impact – Be part of an international organisation with a strong reputation in respiratory diagnostics, while making a hands-on contribution locally.
- Build your expertise – Develop your technical, clinical, and quality knowledge in a regulated medical device environment.
- Full training provided – We’ll provide the product and industry knowledge you need to succeed in the role.
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What we offer
- Company-contributed private medical insurance
- Company-contributed pension
- 4x salary death-in-service benefit
- Ongoing learning and development support
- The opportunity to build a long-term career within a global healthcare organisation
What you’ll be responsible for
As a Clinical Equipment Support Technician, you’ll play an important role in ensuring our clinical equipment is inspected, serviced, maintained, and ready for use.
Your responsibilities will include:
- Assisting the Managed Equipment Supervisor with the day-to-day management of Clinical Trials Equipment and the setup of Clinical Systems.
- Supporting Clinical Study requirements.
- Checking new and returned equipment prior to booking in and carrying out material inspections.
- Servicing, repairing, and refurbishing Clinical stock, including setting up and testing equipment prior to despatch to customers.
- Carrying out routine repairs and Planned Preventive Maintenance procedures as required.
- Taking ownership of individual issues through to resolution.
- Prioritising issues and using the appropriate communication methods as defined within Managed Equipment Support.
- Providing cover for the Goods In role and assisting with stock control and restocking of stores when required.
- Providing cover for annual leave and other absences as required.
- Carrying out other reasonable tasks as required by Vitalograph management.
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What we’re looking for
We’re looking for someone who is technically capable, organised, and comfortable working in a regulated environment, with a strong focus on quality and attention to detail.
You’ll ideally have:
- Good knowledge of Vitalograph products.
- Good knowledge of Goods Processing.
- Good knowledge of Inspection Practices.
- Strong communication and interpersonal skills.
- The ability to assess and improve working practices within MEMS.
- The ability to assess and improve working practices within the Warehouse.
- Competence in Vitalograph procedures and the Quality Management System (QMS).
- An understanding of ISO 13485, the Medical Devices Directive, and GCP, as required.
If you’re looking for a hands-on role where you can develop your technical and healthcare knowledge, work alongside experienced teams, and build a long-term career within a global medical device organisation, we’d love to hear from you.
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