Key Responsibilities

• Provide visible clinical leadership and operational oversight for the Integrated Neighbourhood Team (INT), ensuring the delivery of safe, effective, and high-quality patient care, with a particular focus on nursing services.
• Work in partnership with commissioners, GPs, social care, acute providers, and voluntary sector partners to support integrated care pathways and facilitate timely patient flow across primary, community, intermediate, and secondary care services.
• Lead service improvement and transformation initiatives, using performance data, workforce intelligence, and patient feedback to drive quality, productivity, and achievement of key performance indicators.
• Manage team resources effectively, including workforce, capacity, and budgets, ensuring services meet patient needs while delivering agreed operational, quality, and financial objectives.
• Provide expert clinical guidance and support to staff, maintaining clinical credibility and contributing to the assessment, case management, and care planning of patients with complex health and social care needs.
• Promote a culture of clinical excellence, governance, and continuous improvement by supporting incident investigations, sharing learning, managing risk, safeguarding vulnerable adults, and ensuring compliance with policies and best practice standards.
• Develop, motivate, and support the workforce through effective leadership, performance management, appraisals, workforce planning, and the identification of learning and development opportunities.
• Work collaboratively with the INT Operational Manager and wider system partners to contribute to strategic planning, service development, policy implementation, and the delivery of key organisational objectives.
• Champion person-centred care by empowering patients and carers to make informed decisions, supporting choice and independence, and ensuring care is coordinated across the entire patient pathway to achieve the best possible outcomes.

Person Specification

Essential Criteria

• Current professional registration with the relevant regulatory body (NMC or HCPC) and evidence of ongoing professional development.
• Educated to postgraduate level, or able to demonstrate equivalent knowledge and experience.
• Management qualification, or willingness to work towards one.
• Significant leadership experience within community or integrated healthcare services, including service improvement and transformation.
• Proven ability to lead multidisciplinary and multi-agency teams, develop effective stakeholder relationships, and deliver patient-focused outcomes.
• Experience of operational, workforce, performance, and resource management, including HR processes and change management.
• Strong understanding of clinical governance, risk management, patient safety, safeguarding, and incident investigation.
• Excellent communication, influencing, and decision-making skills, with the ability to work effectively under pressure and manage competing priorities.
• Sound knowledge of current healthcare policy, community services, and integrated models of care.
• Confident, resilient, and credible leader with a commitment to delivering high-quality patient care and supporting team development.
• IT literate with a full UK driving licence and access to a vehicle for work purposes.

Desirable Criteria

• Leadership or advanced management qualification.
• Experience leading projects, service redesign, or transformation programmes.
• Strong understanding of financial and budget management.
• High level of emotional intelligence with excellent networking and relationship-building skills.
• Experience preparing and delivering presentations to a range of audiences.

For full details of the role, responsibilities, and person specification, please refer to the attached Job Description.

About The Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.