Integrated Care 24
Clinical Safety Officer
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Clinical Safety Officer
Hybrid Working | 4 days per Week | £62,000 FTE
About CLEO Systems
CLEO Systems is a mission-driven, high-performing organisation where our people can thrive, grow, and do their best work.
We provide highly capable, innovative, and integrated software solutions across Integrated Urgent Care, and every role at CLEO Systems contributes to our purpose: simplifying connected care.
Our mission, Clinical Excellence Online (CLEO), is centred on using technology to improve access to healthcare, reduce pressure on services, and put patients first. Supporting over 6 million patients, we work closely with the NHS to deliver impactful solutions across urgent care, primary care, community services and beyond.
The Role
We are seeking an experienced and enthusiastic Clinical Safety Officer to join our growing healthcare software business.
Working as part of a dynamic team of clinical and non-clinical professionals, you will be responsible for the efficient and effective management of digital clinical safety across CLEO Systems. You will provide expert leadership, guidance and support in relation to clinical safety standards, risk management and governance, ensuring our digital solutions are safe, effective and compliant.
A key focus of this role will be supporting our Electronic Prescribing and Medicines Administration (ePMA) solutions, conducting clinical safety reviews, and providing approval for the implementation of new and upgraded digital solutions across the organisation.
Key Responsibilities
- Lead and oversee digital clinical safety activities across CLEO Systems.
- Provide specialist expertise in ePMA solutions and clinical safety governance.
- Develop, maintain and review clinical safety documentation, including hazard logs and clinical safety cases.
- Assess clinical risks associated with digital healthcare solutions and recommend mitigation strategies.
- Support the implementation and ongoing improvement of digital systems and services.
- Collaborate with NHS stakeholders, customers and internal teams to ensure safe and effective deployment of solutions.
- Ensure compliance with relevant clinical safety standards and best practice guidance.
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About You
You will be a registered clinician with a passion for safe digital transformation in healthcare and a proven ability to work effectively with a range of stakeholders.
To Be Successful In This Role, You Will Have
- Current registration with an appropriate professional body.
- At least two years' experience working within the digital health sector, either within the NHS or a healthcare software supplier.
- Experience of clinical safety and risk management in health IT environments.
- Knowledge and practical experience of hazard logs, clinical safety cases and clinical risk assessment processes.
- Experience working with NHS organisations and managing key stakeholder relationships.
- Excellent analytical, communication and problem-solving skills.
- A proactive and collaborative approach to delivering high-quality outcomes.
What We Offer
At CLEO Systems, we value our people and are committed to supporting their wellbeing and professional development.
As Part Of Our Team, You'll Benefit From
- Annual salary of £62,000 FTE
- Generous annual leave entitlement plus bank holidays
- Opportunity to join the company pension scheme
- Private healthcare
- Full home-working equipment provided
- Access to our Heartbeat Wellbeing Programme
- Free, confidential 24/7 counselling and support service
- Ongoing learning and development opportunities
- A supportive and collaborative working environment
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About Us
CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), a leading not-for-profit social enterprise providing innovative and patient-focused healthcare services.
Together, we support over 6 million patients across a range of services including GP out-of-hours care, NHS 111, primary care and secondary care support services. Through our mission of Clinical Excellence Online, we contribute to improving access to health and social care while reducing demand on secondary care services.
Additional Information
Due to the nature of this position, employment is subject to:
- Proof of eligibility to work in the UK
- A satisfactory basic DBS check
- Receipt of two satisfactory references
Closing Date: Wednesday 2nd September 2026
Please note this advert may close sooner if sufficient applications are received.
Join Us
At CLEO Systems, we celebrate brave ideas and brave people.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds, particularly those from underrepresented groups.
If you require any reasonable adjustments during the recruitment process or would like an accessible version of any recruitment documents, please contact the recruitment team at careers@cleosystems.com.
Visit CLEO Systems to find out more about how we're transforming healthcare through technology.
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