NHS Ayrshire & Arran
Clinical Secretary - Modern Apprenticeship - *Annex 21*
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🌟 Start Your Career with NHS Lanarkshire – Modern Apprenticeship in Business & Administration 🌟
Earn, learn and gain a nationally recognised qualification while making a real difference in your local NHS.
NHS Lanarkshire is delighted to offer exciting opportunities for Modern Apprentices in Business & Administration across a range of services and locations throughout Lanarkshire.
This is an excellent opportunity for motivated young people looking to gain valuable workplace experience, develop professional skills and build a rewarding career within one of Scotland's largest healthcare organisations.
Whether you're leaving school, considering your next step, or looking to gain practical experience while studying, this programme will provide you with the skills, knowledge and support needed to succeed.
Why Choose a Modern Apprenticeship with NHS Lanarkshire?
- Earn while you learn – receive a salary while working towards a nationally recognised qualification.
- Gain a recognised qualification – achieve an SCQF Level 6 qualification in Business & Administration through New College Lanarkshire.
- Learn from experienced professionals – develop practical skills in a real working environment.
- Dedicated support throughout your journey – including a workplace buddy, support from our Employability Team Job Coach and regular networking opportunities with fellow apprentices.
- Build your future career – many apprentices use the programme as a stepping stone into long-term careers within the NHS and beyond.
Key Information
- 📍 Location: Various NHS Lanarkshire sites
- 💰 Salary: Band 3 Annex 21 (£29,103 - £31,409)
- 📅 Contract: Fixed-term for 12 months
- ⏰ Hours: 30–36 hours per week
Eligibility
Applications are welcomed from young people aged
- 16–24 years old on 1 August 2026
- Up to 29 years old for applicants with a disability or those who are care experienced*
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Applicants should demonstrate attainment at SCQF Level 6 (Higher level) or equivalent, with an administration-related subject preferred.
Pay and Progression
As a trainee, your pay is determined under Annex 21 of the Agenda for Change Terms and Conditions. During your first year, you will receive 75% of the salary for the fully qualified role, with annual reviews ensuring fair and structured progression throughout your apprenticeship.
If successful, you will be appointed on a salary aligned with the Scottish National Living Wage.
On successful completion of the programme, you will move to the appropriate salary point for the role, reflecting your newly acquired skills, qualifications and responsibilities.
What Will You Be Doing?
Duties
As a Clerical Secretary Apprentice, you'll gain hands-on experience supporting NHS services and helping patients access the care they need. Duties may include:
- Providing administration and reception support
- Producing correspondence, reports, meeting minutes and clinical documentation
- Booking appointments and coordinating patient care
- Organising clinics, theatre lists and clinician diaries
- Managing electronic and paper-based records
- Responding to enquiries from patients and staff
- Supporting meetings and service improvement activities
- Working as part of a busy team delivering high-quality services
Every day will be an opportunity to learn new skills and gain valuable experience in a professional healthcare environment.
What We're Looking For
We're seeking enthusiastic individuals who:
- Are motivated to learn and develop new skills
- Have excellent communication and customer service skills
- Are organised and able to work effectively as part of a team
- Have basic IT skills and a willingness to learn new systems
- Have a positive attitude and a genuine interest in administration and office-based roles
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No previous work experience is required. We welcome applications from school leavers and those taking their first steps into employment.
How To Apply
📢 Applications must be submitted through our online application system. Please note that CVs are not accepted.
Further information about the apprenticeship and recruitment process can be found within the attached Job Pack.
Informal Enquiries
For An Informal Discussion About The Opportunity, Please Contact
Nicole Grant
Senior Employability Advisor / Job Coach Lead
📧 nicole.grant@lanarkshire.scot.nhs.uk
Recruitment Enquiries
For queries relating to the application form or recruitment process only, please contact:
Nicole McMillan
📧 nicole.mcmillan@lanarkshire.scot.nhs.uk
Please quote the job title and reference number in the subject line. All role-specific enquiries should be directed to the informal contact above.
Ready to Take the First Step?
✨ Join an organisation that invests in its people, supports career development and helps improve the lives of patients and communities across Lanarkshire.
Apply today and begin your career journey with NHS Lanarkshire.
Please note that due to anticipated high demand, this vacancy may close early once a sufficient number of applications has been received. Early application is strongly encouraged.
Diversity and Inclusion
At NHS Lanarkshire, we are committed to creating a workforce that reflects the communities we serve. We welcome applications from people of all backgrounds and are dedicated to ensuring every individual has the opportunity to thrive, develop and succeed based on their skills, knowledge and potential.
Care experienced applicants include people who currently live or have previously lived with foster parents, kinship carers, or in a residential children's home or secure care setting.
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