The Fairlie Healthcare Group
Clinical Services Manager - West Norwood

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Clinical Service Manager / Registered Manager (RGN)
Lead Outstanding Complex Care Services
West Norwood, London
Permanent | Full-Time | 40 Hours per Week (On-site)
Competitive Salary (Dependent On Experience)
Ready to Lead an Outstanding Clinical Team?
Fairlie Healthcare Group is looking for an experienced Registered Manager / Clinical Service Manager to lead our specialist complex neurological care service.
This is an exciting opportunity for a passionate Registered Nurse (NMC Registered) with proven leadership experience to oversee four specialist nursing wards, ensuring exceptional clinical standards, outstanding patient outcomes, and regulatory compliance.
You'll inspire and support a highly skilled multidisciplinary team while driving continuous improvement within one of the UK's leading complex care providers.
Why Join Fairlie Healthcare?
- Work within a CQC Outstanding specialist neurological service
- Lead an experienced multidisciplinary team
- Drive service development and clinical excellence
- Make a lasting difference to patients with highly complex needs
Your Responsibilities
- Lead and manage four specialist nursing wards (8-15 beds each)
- Ensure safe, effective, person-centred clinical care
- Provide leadership, coaching and support to Nurses and Healthcare Assistants
- Oversee Clinical Governance, Infection Prevention & Control and Medicines Management
- Coordinate multidisciplinary teams to achieve outstanding patient outcomes
- Manage staffing, clinical risk and service performance
- Lead on quality improvement initiatives and CQC compliance
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Essential
What We're Looking For
- Registered Nurse (NMC PIN)
- Minimum 5 years' experience managing clinical services within a complex care, neurological or acute hospital setting
- Strong leadership and people management skills
- Experience in Clinical Governance, safeguarding and quality improvement
- Excellent communication and decision-making skills
Desirable
- Experience within A&E, ITU, HDU, CCU, Respiratory or Complex Care
- Knowledge of Ventilator and Tracheostomy Care
What We Offer
- Competitive Salary
- Free meals on shift
- Paid breaks
- Free onsite parking
- Company Pension Scheme
- Life Insurance
- 30 Days Annual Leave
- Ongoing training and leadership development
About Fairlie Healthcare Group
Established in 1999, Fairlie Healthcare Group is one of the UK's leading providers of specialist neurological care.


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We support adults living with complex neurological conditions, acquired brain injuries, tracheostomies and ventilator dependency across our three CQC Outstanding care homes.
Our commitment to excellence, innovation and compassionate care has earned us a reputation as one of the UK's leading specialist healthcare providers.
Important Information
This role is fully office/site based and is not open to candidates requiring sponsorship. Applicants must already have the full right to work in the UK. If sponsorship is required at any stage of the recruitment process, the application will not be progressed.
Take the Next Step in Your Leadership Career
If you're an experienced clinical leader who is passionate about delivering exceptional patient care and leading high-performing teams, we'd love to hear from you.
Apply today and become part of an Outstanding team dedicated to transforming lives through specialist neurological care.
Fairlie Healthcare Group is proud to be an Equal Opportunities Employer. Successful applicants will be required to undergo an enhanced DBS check.
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