Clinical Specialist

Acumed Ltd.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Clinical Specialist

This is a field-based position based in South East London.

Responsibilities

• Facilitate the use of Acumed products within the theatre environment.
• Possess expert product and anatomical knowledge, sound understanding of orthopedic principles, and excellent communication and interpersonal skills.
• Support, consult, and train the surgeon and theatre team regarding the use of Acumed products prior to, during, and following the surgical procedure.
• Offer guidance to assist with clinical decision-making at each stage of the process.
• Ensure that the surgeon has the correct equipment for the patient.
• Responsible for the day-to-day account management of the hospitals in your assigned area, including inventory management tasks such as auditing stock, facilitating stock replenishment, loan kit bookings, and ensuring implants and instruments are ready and accessible for use.
• Manage the interface between Acumed and the clinical setting to gain insight into the challenges faced by the clinical teams and translate this into solution-focused strategy.
• Use excellent communication, observational, and analytical skills to gather clinically-based, customer-centric information, collate and interpret this, and communicate it with the Regional Sales Manager.
• Facilitate and maintain strong networks and relationships to promote value-based healthcare.
• Achieve all KPI’s as set by the line manager and/or Directors in line with business/role demands.
• Advise on the application of the Acumed portfolio.
• Provide basic understanding of anatomy and physiology.
• Interface between the customers and Regional Sales Manager.
• Provide guidance to assist with clinical decisions to both new and existing customers.
• Train theatre staff.
• Understand and adhere to hospital and theatre policies.
• Attend regional symposiums and represent the Acumed brand.
• Manage inventory and audits.
• Keep up to date CRM records.
• Work in a flexible nature to support business requirements.
• Work successfully as part of a team.
• Maintain all Acumed equipment including laptop, mobile phone, audit equipment, etc.
• Complete all administration duties in a timely manner.