Bristol NHS Foundation Trust
Clinical Support Porter
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Bristol NHS Foundation Trust
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job Overview
If you're a motivated and reliable team player who thrives in a busy clinical environment where every day is different, join our new Minor Injuries team and help shape the future of urgent care at Southmead Hospital.
This role combines healthcare portering, patient support and operational duties within our Minor Injuries Unit, ensuring the smooth running of the service and a positive patient experience.
You will be responsible for:
- Escorting and transferring patients;
- Transporting equipment, documents and supplies throughout the department;
- Preparing areas for patient care;
- Managing stock levels;
- Helping maintain a safe, organised and welcoming environment.
With a friendly, approachable manner and excellent communication skills, you will play an important role in supporting patients and families who may feel concerned or distressed when attending the Minor Injuries Unit.
You will be able to prioritise tasks effectively, supporting the smooth running of the unit and enabling clinical teams to deliver safe, efficient patient care.
As the role involves manual handling and regular patient interaction, you must be able to meet its physical and emotional demands.
Whilst experience in healthcare, portering, facilities, hospitality, retail, warehouse or other customer-facing environments would be beneficial, we are equally interested in your values, attitude and willingness to learn. Full training will be provided.
Main Duties of the Job
As Part Of This Role, You Will
- Support patients and clinical teams with the movement and transfer of patients using wheelchairs and trolleys
- Escort patients, equipment, documents and supplies safely around the department
- Support clinical staff with preparing areas for patient care
- Respond promptly to requests for colleague to support the smooth running of the unit
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You Will Be Responsible For
- Stock management and organisation
- Checking and replenishing clinical and non-clinical supplies
- Ensuring treatment rooms and storage facilities are fully stocked and organised
- Receive, unpack and distribute deliveries
- Report shortages, damaged equipment or expired stock
- Keeping the Minor Injuries Unit clean, tidy and well organised
- Supporting infection prevention and control standards
- Cleaning equipment and designated areas in line with Trust procedures
- Managing linen and waste safely and appropriately
- Reporting any hazards, maintenance concerns or equipment faults
Working for our organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed Job Description And Main Responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Main Responsibilities
- Undertake manual handling tasks safely
- Push wheelchairs, trolleys and equipment
- Spend significant periods of time walking and standing
- Work around patients with injuries, illness and distress
- Support care for vulnerable patients and relatives
- Maintain professionalism when managing challenging situations
Person Specification
Education
Essential criteria
- Basic literacy and numeracy skills
- Willingness to undertake NHS role specific mandatory training including Health & safety and manual handling
- Health & safety Awareness
Work experience
Essential criteria
- Ability to undertake practical tasks including moving equipment, maintaining clean and tidy areas, following guidance
- Basic IT skills and ability to learn electronic record keeping systems
Desirable criteria
- Experience in a healthcare or support role (portering, cleaning, facilities, retail, warehouse)
Knowledge & Skills
Essential criteria
- Ability to work effectively as part of a multidisciplinary team
- Understanding of confidentiality in healthcare
- Awareness of infection control, safe waste disposal and linen handling
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Personal qualities
Essential criteria
- A desire to work in healthcare
- Commitment to equality diversity and inclusion
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Important
Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
As a guide interviews should usually take place within 3 weeks of the closing date.
When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
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