Hertfordshire Community NHS Trust
Clinical Systems Project/ Operational Support Analyst
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Role of the Clinical Systems Analyst
The role of the Clinical Systems Analyst is to provide and apply specialist knowledge in the configuration of clinical systems. The post holder will be responsible for the ongoing management and development of SystmOne units for a given number of clinical services. They will be required to work closely with operational staff to facilitate and configure changes and enhancements to the system, as well as meeting and complying with HCT SystmOne standards and organisational policies & procedures.
The Clinical Systems Analyst will be expected to develop a high level of SystmOne expertise to ensure the best use of SystmOne functionality, using highly developed analytical skills to identify any conflicting impacts (including on other units within the system) and gaps in processes and system functionality
Key Responsibilities
- Analyse clinical workflows and design/implement SystmOne configurations to support service needs.
- Deliver system changes, projects and deployments on time, including documentation, testing and sign‑off.
- Maintain strong relationships with clinical services and communicate complex system information clearly.
- Identify and escalate clinical risks, ensuring compliance with IG, safety and national standards.
- Support data quality, reporting requirements, audits and mapping to national datasets.
- Collaborate with training, reporting, IT and clinical teams to ensure successful change delivery.
- Promote continuous improvement, service development and high‑quality patient‑focused system use.
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Additional Information
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You’ll find it a great place to work with many benefits offered to you as a member of our staff. We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities. Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust vision. We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.
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We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, contact hct.armedforcesrecruitment@nhs.net.
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now.
You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.
Contact Information
For further details / informal visits contact:
- Name: Davidson Sawyerr
- Job title: Senior Systems Specialist
- Email address: davidson.sawyerr1@nhs.net
Working Hours
09:00-17:00 Mon-Fri
Proposed interview date: 25th August 2026
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