West London NHS Trust
Clinical Team Secretary
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Join Our Team: Clinical Team Secretary (Band 4)
We have three full-time Clinical Team Secretary opportunities within the West London Forensic Service at St Bernard's Hospital. There are two vacancies within the Men's Low Secure Service and one vacancy within the Women's Service.
This is a busy and rewarding role providing comprehensive administrative and secretarial support to multidisciplinary clinical teams. You will be responsible for managing correspondence, coordinating meetings, maintaining patient records and supporting the smooth day-to-day operation of the service.
We are looking for organised, proactive and enthusiastic individuals who can work effectively in a fast-paced environment. You should be able to manage competing priorities, communicate confidently with a range of professionals and demonstrate excellent attention to detail.
Ideally, you will have previous experience in a secretarial or administrative role, preferably within a healthcare setting, and experience using RiO or a similar electronic patient record system.
In return, West London NHS Trust offers a supportive working environment, excellent learning and development opportunities, and the chance to make a meaningful contribution to patient care.
If you are looking for a varied role with opportunities to develop your skills and be part of a dedicated team, we would love to hear from you.
Please note: This post is not eligible for sponsorship.
About the Role
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As a Clinical Team Secretary, you will provide comprehensive administrative and secretarial support to a multidisciplinary clinical team, helping to ensure the delivery of high-quality patient care within a specialist forensic service.
You will support Consultants, clinicians and senior managers by coordinating meetings, preparing documentation, managing correspondence and maintaining efficient office systems. You will act as a key point of contact for the team, ensuring effective communication and the smooth running of daily activities.
The role involves liaising with external agencies, including courts, solicitors, special hospitals and the prison service, while supporting the Care Programme Approach (CPA) process and maintaining accurate patient documentation.
You will work closely with the Patient Affairs Department to support Mental Health Act processes, including legal detention paperwork, consent to treatment documentation, Mental Health Tribunals and Hospital Managers' Hearings.
You will organise meetings and conferences, take minutes, maintain action logs, support governance processes and assist with enquiries and investigations. You will also ensure filing systems and records are maintained accurately and efficiently.
This is an excellent opportunity for an organised, proactive and motivated individual who enjoys working in a fast-paced environment and making a valuable contribution to patient care and service delivery.
West London NHS Trust
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West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We’re rated good overall by the Care Quality Commission (CQC).
Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
West London Forensic Service
The West London Forensic Service provides a comprehensive multi-disciplinary assessment, treatment and rehabilitation service for mentally disordered offenders, as well as those with challenging behaviour and specialist rehabilitation needs for men and women.
Contact Information
For further details / informal visits contact:
- Name: Sukhy Dhillon
- Job title: Deputy Head of Admin
- Email address: sukhy.dhillon1@nhs.net
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