ELC Beauty LLC
Clinique Counter Manager Boots Cambridge 37.5 hours
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Clinique Counter Manager Boots Cambridge 37.5 hours
Store Counter Manager 름 왜 동 같은 도울 магазин
We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates. You’ll drive performance in sales, customer service, and operations while meeting and exceeding targets.
About the Role
This is an exceptional opportunity to act as the CEO of your own store, with complete accountability for:
- Recruiting and retaining customers through strategic targeting, in-store events, and exceptional customer relationship management.
- Executing a fast-paced business plan, leveraging strengths in:
- Event management
- Consumer insights
- Business planning
- Frontline marketing
- Building, coaching, and developing a high-performing team, helping them realise their full potential.
Ideal candidates are ambitious self-starters with a passion for business leadership and a drive to grow in the prestige beauty sector.
Career progression: Many senior leaders began their careers in point-of-sale roles. This position provides comprehensive experience—financial planning, consumer insights, strategy, and marketing—essential for advancing toward senior leadership positions.
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Our culture embraces diversity of thought and offers: ✔ Progressive career opportunities ✔ Outstanding training and development ✔ Competitive remuneration and benefits package
Key Responsibilities
- Lead and inspire a team of Sales Associates.
- Set and achieve sales, customer service, and operational targets.
- Devise and implement strategic business plans aligned with customer retention and engagement.
- Execute impactful in-store events to drive sales and brand loyalty.
- Oversees financial planning, resource management, and budget execution.
- Supports customer relationship management, ensuring insights guide decisions.
- Fosters a positive team culture with a focus on cooperation, respect, and continuous development.
Requirements
Skills & Personal Qualities
- Exceptional verbal and written communication, with strong interpersonal skills.
- Customer-centric mindset: anticipating needs, resolving challenges diplomatically, and building rapport.
- Results-driven—stretta to deliver outcomes beyond expectations.
- Leadership and coaching abilities: identifying team needs, holding staff accountable, and bolstering their professional growth.
- Tactful diplomacy—negotiating tricky situations with poise.
- PayMinute attention to operational detail with strong organisation skills.
- Works autonomously while bolstering teamwork—respect, helpfulness, culture proactive.
- Positive, collaborative approach— longtemps reciprocal collaboration.
- Confidentiality and discretion in high-trust environments.
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Experience & Knowledge
- Retail sales background (essential).
- Proven leadership and team management in fast-paced environments preferred.
- Strategic planning experience—capacity to develop and adjust business objectives.
- Financial acumen—ability to analyse budgets, forecast sales, and map expenses.
- Basic tech proficiency: Microsoft® Excel, email systems, and digital databases.
- Experience scale: Depth of expertise varies by store size, but small-to-medium senior roles appreciate the = prior responsibility. answer. When or negotiation.
Why Join Us?
- Dynamic career growth in a prestige beauty leader.
- Progressive industry role tailored for leadership-minded professionals.
- Reward ecosystem: performance-driven compensation + employee benefits.
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