Scotsman Hospitality
Cloakroom Attendant
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About Us
Scotsman Group is one of Scotland's leading hospitality and leisure operators, offering a diverse range of venues including bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional service and creating memorable experiences for our customers.
The Role
We are currently recruiting for a Cloakroom Assistant to run our cloakroom in a professional manner, ensuring the cloakroom is kept clean and tidy and the successful person will have good customer skills.
Role Responsibilities
As part of the Cloakroom Team, your role will include
- Understands cloakroom layout.
- Wears uniform to standard.
- Keeps area tidy and clean as customer facing space.
- Understands the cloakroom ticketing system and being prepared for service before opening.
- Regular cleaning and emptying bin where necessary.
- Communicating any low stock/provisions.
- Communicates any issues to manager/supervisor.
- Follow checklist for close down.
- Following the cloakroom running order and not deviating from it.
- Updating lost property log daily.
- Collating all lost property and record on official forms for lost property office.
- Keeping the area secure and reporting any misconduct to a manager.
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The Person
The ideal candidate will have:
- Good communication skills.
- Ability to work as part of a team or on own initiative.
- Good attention to detail.
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What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps
If you think this role is for you, apply now and one of our friendly team will be in touch.
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