Anson McCade
Cloud Operations Engineer
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Cloud Operations Engineer
Location
Cheltenham (full-time onsite)
Salary
Up to £50,000 base + package + shift allowance (30% shift premium)
NOTE: Candidates for this opportunity must be eligible for UK Security Clearance.
This is an opportunity to join a secure cloud infrastructure team supporting critical national workloads in a highly controlled, cutting-edge environment.
You'll be part of a 24/7 operations function, gaining exposure to advanced, air-gapped cloud platforms and building hands-on expertise in modern infrastructure, Kubernetes, and automation tooling.
What you'll be doing
- Acting as first-line support for secure cloud users, troubleshooting and resolving technical issues in a live production environment
- Managing and progressing support tickets, ensuring clear diagnosis, resolution, or escalation
- Supporting high-priority incidents using established runbooks and operational procedures
- Developing deep technical knowledge of secure, air-gapped cloud platforms
- Contributing to continuous improvement initiatives to reduce operational toil and enhance system reliability
- Collaborating with engineering teams to identify bugs, failures, and optimisation opportunities
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What we're looking for
- 1+ year of commercial experience in a cloud, infrastructure, or support role
- Strong foundation in Linux systems administration
- Exposure to production support / live service environments
- Hands-on experience or familiarity with:
- Terraform (Infrastructure as Code)
- Kubernetes
- Networking concepts and troubleshooting using Linux tools
- A proactive mindset with strong problem-solving capability
- Willingness to learn and develop within highly secure, non-standard cloud environments
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Working pattern & environment
- Onsite working in Cheltenham
- Participation in a 24/7/365 shift rota (with additional shift premium)
- Opportunity to work within a high-security, mission-critical infrastructure environment
This role is ideal for someone early in their cloud career who wants exposure to complex, high-stakes environments and a fast track into advanced infrastructure operations.
If you're a technically curious problem-solver ready to build real depth in cloud operations, apply today.
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