Inspecs Limited
Cloud Systems Specialist
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🕶️ Always looking forward.
At Inspecs Ltd, our vision is to help people look, see and feel better.
WHAT WE DO:
We create eyewear that blends commercial appeal with thoughtful design. We believe stylish and high-quality eyewear shouldn’t be out of reach. That’s why we create collections that balance trend-led design with everyday wearability (and affordability). Whatever the frame, it’s always made with quality materials, to fit comfortably and to last.
HOW WE DO IT:
With Excellence, Customer Focus and Community at the heart of everything we do. These values shape everything that we do, from how we design products to how we support our people. That means striving to source sustainable materials, partnering with ethical factories and giving back to the communities around us through fundraising and volunteering. And when it comes to company culture, we’re a fun, friendly team who enjoy pub quizzes, sports days, bake sales and more!
ABOUT THE ROLE:
The Cloud Systems Specialist supports the day-to-day operation and development of IT services across Inspecs Ltd's UK sites and Microsoft 365 environment. Reporting to the Head of IT & Cybersecurity, the role is responsible for providing technical support, maintaining cloud services and business systems, and helping to ensure the stability, security and performance of IT infrastructure across the organisation.
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Salary: ÂŁ33,000 - ÂŁ37,000 per annum, depending on experience.
Location: Bath, with occasional travel to Trowbridge and Halesowen.
KEY RESPONSIBILITIES:
- Provide 1st-3rd line support for Service Desk tickets, ensuring service levels are maintained.
- Implement, configure and maintain Microsoft 365 services, cloud solutions and business applications.
- Deploy and upgrade systems and software to support business requirements.
- Administer user accounts, devices and access controls, including onboarding and offboarding activities.
- Monitor system availability and performance, resolving issues and escalating where appropriate.
- Support disaster recovery testing and contribute to business continuity planning.
- Maintain IT security, compliance and governance standards.
- Produce regular reporting on system performance, incidents and service improvements.
- Work with external suppliers and technology partners to support service delivery.
- Maintain technical documentation and identify opportunities for continuous improvement.
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PERSONAL PROFILE:
Essential Requirements
- 2-3 years of 1st line IT support experience
- Experience with Microsoft 365 and other cloud/SaaS solutions
- Experience administering user accounts, access control, and devices, including onboarding and offboarding
- Ability to work well independently, prioritising and managing own workload across competing demands
Desirable Requirements
- Exposure to Active Directory / Entra ID administration
- Experience using a ticketing/ITSM system
- Industry certification such as CompTIA A+/Network+ or Microsoft MS-900, or working towards one
- Familiar with the use of AI Tools (preferably MS Copilot)
If you have any questions about the role please contact Sabrina Kent, the HR Manager on sabrina.kent@inspecs.com.
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