Rapha
Clubhouse Assistant (Part Time)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Rapha Clubhouse Assistant
Rapha launched in 2004 to redefine cycling apparel. Today, progressive design and storytelling has built a global movement. At Rapha, we want to make cycling the most important sport in the world, by transforming the lives of millions. We are on a mission to create the world’s greatest club through the Rapha Cycling Club (RCC).
As a Clubhouse Assistant at Rapha, you are a versatile ambassador who delivers a seamless customer experience across both retail and cafe spaces, ensuring every visitor is engaged, supported, and inspired by the Rapha brand.
The Role:
- Act as the face of the Clubhouse, transitioning seamlessly between the retail floor and the cafe to provide consistent, world-class service and menu recommendations.
- Use expert product knowledge to uncover customer needs and present the perfect technical apparel or lifestyle solutions.
- Support the Community Lead in the execution of Clubhouse rides and events, helping to build a friendly environment where the sport and culture of cycling are celebrated.
- Maintain the highest levels of visual merchandising and housekeeping while supporting cafe prep and back-of-house needs to ensure a premium brand presentation at all times.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Candidate:
The ideal Clubhouse Assistant will have the following skills and qualities:
- Experience in a luxury retail environment
- Passionate about delivering legendary customer experiences
- A proven track record of delivering results and the drive to exceed expectations
- Personable and friendly – a good communicator that is approachable and engaging
- Ability to prioritise and demonstrate initiative
- Knowledge of the Rapha brand
- Ability to be flexible and agile to meet business needs
- Interested in cycling of any form or active sports is desirable
- An interest in coffee/barista training would also be an advantage
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Working at Rapha:
We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer.
- We offer all our employees a 50% apparel discount and a discount for family and friends
- An annual clothing allowance
- An employee bonus scheme
- Free membership to the Rapha Cycling Club
- Bike racing expenses up to £35 per race entry
- Team ride days
- Mental health support with MyndUp
- Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
- Company Pension Scheme
- Enhanced Parental Leave
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location