Clubs and Community Coordinator Vacancy

Location

Home based, with travel across London. Please only apply if you have the right to work in the UK and are based in London.

Hours

This is a full time role, 37.5 hours per week. This role will involve some evening and occasional weekend work.

Salary

£28,860

About the Role

We’re looking for a Community Coordinator to take ownership of a group of WeSwim clubs, playing a central role in building and supporting a thriving, connected community around them.

This is a role for someone who is excellent at relationship building and enjoys being at the heart of things. You’ll work closely with disabled swimmers, volunteers and our pool partners to create a welcoming, inclusive and seamless experience from first contact through to regular participation.

You’ll coordinate sessions, support swimmers into the water, build strong local relationships, and help clubs grow through outreach and community engagement.

Alongside keeping things running smoothly, you’ll be out in the community, getting to know people, spotting opportunities, and supporting volunteers and swimmers to take part in ways that feel meaningful to them.

You’ll enjoy juggling multiple priorities, achieving targets, and supporting the growth of a small, mission-driven organisation.

Key Responsibilities

• Club operations & coordination: Coordinate weekly swim sessions across your allocated clubs, making sure sessions run smoothly. Act as the main point of contact for swimmers, volunteers, committees and pool partners, building strong relationships and resolving day-to-day issues. Regularly visit clubs to get to know volunteers and swimmers, understand how sessions are running, and identify any issues or opportunities.
• Swimmer journey & membership: Manage the swimmer journey from application through to first session and ongoing participation. Monitor attendance and engagement and meet recruitment and attendance targets ensuring a balanced flow of swimmers.
• Swimmer recruitment & outreach: Build relationships with local organisations to raise awareness of WeSwim and support referrals. Deliver outreach activity to maintain a steady flow of new swimmers into clubs and waiting lists. Support the setup and launch of new WeSwim clubs by building local awareness and supporting swimmer recruitment, working closely with the wider team.
• Volunteer engagement & club presence: Build strong relationships with volunteers, ensuring they feel welcomed, valued and supported. Support volunteer with regular communications and work closely with the wider team to improve volunteer experience.
• Systems & administration: Maintain accurate club records including membership data and attendance logs. Monitor attendance and impact data to support reporting. Use and improve systems and processes to support efficient coordination and growth.
• Community participation & engagement: Support volunteers, swimmers and supporters to organise and lead their own activities and initiatives (e.g. events, challenges, social activities). Create simple accessible resources that support people to take part and contribute. Be the main point of contact for people who want to get more involved in WeSwim.