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Firmdale Hotels

Cocktail Waiter

London
£16 – £17/hr
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Are you passionate about hospitality and eager to work in a vibrant, dynamic, and fast-paced environment?

We have an exciting opportunity for a Cocktail Waiter to join our highly successful team at The Soho Hotel, part of the prestigious Firmdale Hotels group.

At Firmdale Hotels, we pride ourselves on providing outstanding service and creating memorable experiences for our guests. The Soho Hotel, located in the heart of London's West End, is known for its unique style, exceptional service, and warm, welcoming atmosphere.

As a Cocktail Waiter, you will play a key role in delivering exceptional service to our guests.

Responsibilities:

  • Providing excellent customer service, ensuring all guests feel welcome and valued
  • Handling multiple tables and managing a busy section with efficiency and grace
  • Preparing and serving a variety of beverages, from coffee to cocktails, with precision and flair
  • Maintaining a clean and organized workspace, adhering to health and safety standards
  • Collaborating with team members to create a seamless and enjoyable experience for our guests

What you Need:

  • A keen willingness to work as part of a team
  • A passion for beverages and a fanatical attention to detail
  • Enthusiasm and a positive attitude
  • Experience in a similar environment is desirable but not essential; we value your passion and dedication to providing excellent service

What We Offer:

  • We offer a competitive salary plus service charge and benefits to be discussed at venue
  • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
  • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
  • Discounted cinema tickets, gym membership, travel, retailers and restaurants
  • Complimentary meals on shift
  • Referral bonus scheme for recommending top talent
  • Flexible scheduling without split shifts
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Enhanced holiday allowance based on length of service
  • Season ticket loan for convenient commuting
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service awards
  • One allocated paid day per year for volunteering work
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
  • And much more!

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About Us

Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction.

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To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life.

You'll be joining a team whose Awards and Accolades speak for themselves:

  • Sunday Times Best Places to Work 2024, 2025 & 2026
  • One Michelin Key, 2024, 2025
  • Condé Nast Traveller 'Triple Crown', 2026
  • Readers' Choice Awards, Condé Nast Traveller, 2025
  • Best Hotels in London, The Telegraph, 2024
  • Coolest Hotels in London, The Times, 2024

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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Skills

Customer service
Mixology
Fast-paced experience

Location

Soho Hotel, 4 Richmond Mews, London W1D 3DH, UK

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