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JOB DESCRIPTION
About Abbott Toxicology
Providing today’s comprehensive drug testing answers, through reliable, innovative and value-focused drug and alcohol abuse screening products and laboratory services, to our customers around the world.
The Opportunity
As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and having the integrity to follow our chain of custody process at all collections.
What You’ll Do
- Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
- Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
- Participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
- Remain current with process by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.
- Any other reasonable duties as directed by the management of the business.
Required Qualifications
- Educated to National Standards.
- Good verbal, written and communication skills.
- IT literate and basic skill in Word, Excel & Outlook.
- A self-motivated individual with a flexible approach to work.
- Ability to follow set processes to ensure the right outcome.
- Driving licence + own vehicle.
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Competencies
- Pioneering – continual self reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
- Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
- Caring – Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.
- Enduring – Ensuring changes to any process through updates or feedback are implemented immediately ensuring the long term success of the Collection Network.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
Job Details
- Job Family: Compensation & Benefits
- Division: TOX ARDx Toxicology
- Location: United Kingdom > Loughton : Remote
- Additional Locations:
- Work Shift: Standard
- Travel: Not specified
- Medical Surveillance: Not Applicable
- Significant Work Activities: Not Applicable
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The base pay for this position is N/A/hour. In specific locations, the pay range may vary from the range posted.
About Abbott
Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.
An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.
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