Royal Mail
Collections and Distribution Manager
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Job reference 341715
Collections and Distribution Manager
Starting Salary £60k plus £5,500 car allowance, healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Role to cover CDM in West London, Base location to be discussed with the successful candidate but must be based in West London.
Lead Operational Excellence at Royal Mail
We're looking for an experienced and inspiring leader to join Royal Mail as a Collections & Distribution Manager. In this pivotal role, you'll lead the performance of our collections and distribution operation across a defined geographical area, ensuring we deliver excellent service to our customers while maintaining the highest standards of safety, compliance and operational efficiency.
You'll play a key role in implementing regional and national priorities, leading transformational change, and developing high-performing teams that consistently deliver great results.
What You'll Be Responsible For
- Leading collections and distribution operations across the region.
- Driving operational performance through effective planning, KPI management and continuous improvement.
- Managing and developing Distribution Managers and Collection Managers to build engaged, high-performing teams.
- Ensuring fleet, asset and operational compliance standards are maintained.
- Leading change initiatives that improve customer service, efficiency and business performance.
- Building strong relationships with customers, stakeholders and Trade Union representatives.
- Championing a culture of safety, accountability and customer focus across the operation.
What We're Looking For
We're seeking a proven operational leader with experience in logistics, transport, distribution or a similarly complex environment.
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You'll bring:
- Strong people leadership and coaching skills.
- Experience delivering results through operational performance management.
- The ability to lead change and drive continuous improvement.
- Strong stakeholder management and relationship-building skills.
- Commercial awareness and experience managing budgets and resources.
- A customer-focused mindset and a passion for delivering outstanding service.
- Knowledge of transport and operational compliance requirements.
A CPC qualification is desirable, or a willingness to achieve this within 12 months of appointment.
Why Join Royal Mail?
This is an exciting opportunity to lead a critical part of one of the UK's most iconic and trusted organisations. You'll have the chance to influence regional performance, develop talented teams and play a key role in transforming how we deliver for our customers.
If you're a collaborative, results-driven leader who thrives in a fast-paced environment, we'd love to hear from you.
Apply now and help shape the future of Royal Mail's Collections & Distribution operation.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Supportive and generous company sick pay
- Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
- Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
- Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
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Next Steps
The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Tuesday 18th August. Please note, this advert may close early if the appropriate number of applications has been reached.
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