Betsi Cadwaladr University Health Board
Colposcopy Senior Secretary
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Job Overview
To provide a comprehensive, high-quality medical secretarial and administrative service to the consultant, their medical team, specialist nursing teams, and other health professionals. To coordinate and maintain arrangements to facilitate the patient's progression along a defined pathway in accordance with Cervical Screening Wales. To maintain the colposcopy organization and monitor the workload related to the administration team, coordinating administration cover during periods of leave across the team.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Job
- Working with the team, the post holder will support the key performance indicators set for each specialty and make decisions in prioritizing workloads and agreeing escalation procedures to meet these key performance indicators.
- Convey these findings and be proactive in taking forward recommendations and improvements to the service delivery.
- Deal with relevant correspondence, telephone, or personal enquiries efficiently and effectively.
- Contribute to projects or duties to ensure excellent service delivery as directed by the Line Manager, Consultant, or other colleagues.
- Provide assistance in the training of new starters and development of secretarial team members, promoting and building positive relationships within the medical secretarial team, patients, service users, and all BCU employees.
- When applicable, have the ability to coordinate duties and tasks remotely as a Medical Secretary could be at various locations across the Health Board.
- Work with the line manager to instigate/agree escalation procedures where standards fall below a satisfactory level and agree new interim Key Performance Indicators.
- Undertake any additional duties and responsibilities to ensure that service delivery is effectively.
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Working for our organisation
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organizational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
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Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business Administration Level 4 or equivalent experience
- City & Guilds AMSPAR Level 3 or Diploma in Medical Administration or equivalent medical secretary experience
- RSA/OCR Level 3 or equivalent experience or qualification in typing
Desirable criteria
- Management qualification or working towards
- ILM Level 2 (or working towards). Relevant equivalent qualification
Skills
Essential criteria
- Excellent communication skills
- Advanced typing skills
- Excellent organizational skills
Desirable criteria
- Previous NHS Experience
Knowledge
Essential Criteria
- Knowledge and ability to use Microsoft Office applications
- Evidence of Continual Personal Development
Desirable criteria
- Knowledge of Referral to Treatment process (RTT)
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