University Hospitals of Leicester NHS Trust
Combined Service Coordinator
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Job Title: Combined Service Coordinator
Band: 2
Base: Your primary base will be one of the 3 UHL sites, however travel between UHL’s hospital sites may be required. UHL Hopper bus provided for travel if required.
Hours: 37.5 hrs
Reports to: Administration Managers
Accountable to: CMG
Are you a warm, friendly and approachable person who understands the impact of what you do?
Are you excited about being part of a very friendly and dynamic team?
We are looking to appoint outstanding individuals with effective interpersonal skills who can be emphatic to both patients and colleagues and have a real drive for commitment to customer service.
You will be responsible for coordinating the patient pathway from booking radiology appointments to receiving patients on reception. You will be a well-organised, and self-motivated individual with good communication skills, who enjoys working as part of a team.
You will co-ordinate and manage the reception, appointments service, incorporating the clerical, administrative and secretarial aspects associated with the complex procedures we offer.
Previous experience in a healthcare setting would be an advantage, however not essential as full training will be provided. We encourage applications from all backgrounds.
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About The University Hospitals of Leicester NHS Trust
The University Hospitals of Leicester is one of the largest Hospital Trusts in the country and treated over a million patients last year. It is based on three hospital sites and employs over 10,000 staff.
UHL has one of the largest Imaging departments in the NHS; a medical specialty that encapsulates a wide variety of Diagnostic and Interventional Radiology practices capable of diagnosis and treatment of a large array of conditions.
The Imaging Services covers a wide variety of clinical departments; sub-specialties who focus on specific referring specialisms e.g. Musculoskeletal, Paediatric, Vascular, Neurology, Head and Neck, Cardiology and Respiratory Medicine, Accident and Emergency, Oncology, Genitourinary and General Surgery.
Each of these sub-specialties covers a wide range of imaging modalities from Fluoroscopy and Plain film Radiography to Ultrasound, CT, and MRI. We employ over 60 Consultant Radiologists, 30 junior Doctors, 190 Radiographers, 40 Sonographers, over 160 Clinical and admin support; and image over 1650 patients a day/600,000 a year. Diagnostic Imaging is currently undergoing great change, with Hospitals becoming more and more reliant on the use of digital imaging techniques.
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Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We Have Four Primary Goals
- High-quality care for all
- Being a great place to work
- Partnerships for impact
- Research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- We are compassionate
- We are proud
- We are inclusive
- We are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
Contact Information
For further details / informal visits contact:
Name: Jade Potter
Job title: Administration Manager
Email address: jade.potter9@nhs.net
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