Pro-Found Recruitment Solutions Ltd
Commercial Account Handler
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Benefits
Salary: £30,000 – £50,000 DOE
Location: Mansfield – Flexibility with remote working on successful completion of probationary period – preferably 2 days in the office
Hours: 9:00am – 5:00pm, Monday to Friday
Benefits: 3% Employer Pension Contribution and 25 days holiday plus stats
- Opportunity to work with an established and supportive team
- Professional development and training opportunities
- Support towards industry qualifications.
- Opportunity to attend networking events and develop your professional profile.
The Role
Are you an experienced Commercial Account Handler looking to join a professional and growing insurance brokerage? We are seeking a motivated and customer-focused individual to support our commercial clients and deliver exceptional service across all aspects of commercial insurance.
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You will be responsible for managing a portfolio of commercial insurance clients, handling renewals, new business, mid-term adjustments, claims, and general client enquiries. You will work closely with insurers, underwriters, and Account Executives to ensure clients receive the most suitable cover and advice.
Key Responsibilities
- Manage commercial insurance renewals, new business, and policy adjustments.
- Provide expert advice and outstanding customer service to clients.
- Liaise with insurers and underwriters to obtain competitive terms.
- Handle claims and policy queries efficiently and professionally.
- Ensure all activities comply with FCA regulations and company procedures.
- Build and maintain strong relationships with clients and insurer partners.
- Support business growth through client retention and cross-selling opportunities.
- Attend business networking events and industry functions when required.
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What We’re Looking For
- Previous experience as a Commercial Account Handler within an insurance brokerage.
- Strong knowledge of commercial insurance products.
- Excellent communication and relationship-building skills.
- High attention to detail and strong organisational abilities.
- Experience working within FCA-regulated environments.
- Knowledge of systems such as Acturis, Open GI, and Microsoft Office is advantageous.
- A willingness to work towards Dip CII qualifications (or already qualified).
If you are looking to take the next step in your insurance career and join a business that values expertise, professionalism, and client service, we’d love to hear from you.
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