Pavilion Recruitment Solutions
Commercial Account Handler
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Commercial Account Handler - Property Owners Focused
Salary: up to £38,000 plus bonus
Location: London & Surrey/ Hybrid
We’re working with an established, independent Lloyd’s insurance broker with a strong reputation across the UK market. Known for their specialist Construction & Commercial expertise and friendly supportive culture, they’re now looking to add a Commercial Account Handler to their growing team.
This is a new business-focused role, with around 70% of the portfolio centred around Property Owners, alongside Commercial Combined, Fleet, PI and Liability risks.
The Role
- Predominantly handling inbound new business, with a small renewal allocation of 5-10 renewals per month
- Dealing with residential and commercial Property Owners risks
- Managing enquiries from individual landlords through to blocks of flats and mixed-use properties
- Obtaining quotations and negotiating with insurers
- Using Acturis for standard risks
- Developing new business through inbound leads, cross-selling and self-generated opportunities
- Working closely with experienced handlers on larger and more complex risks
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You’ll receive full support and training, including shadowing a senior new business handler during your first few months. Initially, you’ll focus on smaller risks before gradually taking on more complex business.
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About You
- 12+ months’ commercial insurance experience, ideally within a broking environment
- Personal Lines & Private Clients experience with strong property exposure will also be considered
- Good understanding of commercial insurance products and terminology
- Confident dealing with clients and insurers
- Strong communication and relationship-building skills
- Commercially minded with a genuine interest in new business
- Organised, proactive and detail-focused
- Acturis experience would be advantageous
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