Brown & Brown Insurance
Commercial Account Handler
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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Location: Stockport
Package: £Negotiable + Benefits
As part of our ongoing commitment to looking after our clients & team we are looking to appoint a Commercial Account Handler, working out of our office in Stockport.
The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to.
This role is designed to assist client with day to day requirements (MTA’s, document queries, renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.
The day to day:
- Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
- Proactively develop a pipeline of referrals from existing clients to obtain new business
- Working with clients to expand and develop their coverage to ensure they have the right cover
- Liaising with the broking and support team to ensure all documentation is accurate
- Actively negotiating with Underwriters as required to secure the best terms
- Working in a compliant and timely manner on all cases
- Ensuring Retention levels and income targets are achieved
- Working with the regional management team to achieve business objectives and support with the development of colleagues
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What’s on offer:
- A highly passionate and motivated team that look after each other as well as their clients
- A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme
- Full support (including funding) for professional qualifications (post probation)
About you:
- You’ll have 2+ years’ experience within an Account Handling role
- Ideally, you’ll be Cert CII Qualified and be looking to progress within a client focused organisation
- A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail
- Previous experience with Acturis is highly beneficial
- Able to interpret policy wordings and draw accurate conclusions
- A full driving licence would be beneficial for future client visits
Teammate Benefits & Total Well-Being
At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well-being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified™ organizations in Canada.
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Our programs are designed to help you thrive at work and in life.
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power to Be Yourself
Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.
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