Breakthrough Social Enterprise
Commercial Associate
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Company Description
Breakthrough Social Enterprise empowers underserved communities through digital and AI skills courses, alongside career support that connects learners with emerging industries. Over the past six years, the organisation has supported more than 1,200 individuals through impact-driven programs delivered in diverse settings, including UK prisons and remote learning across East Africa. Each course is tailored to participant needs, ensuring practical outcomes and sustained guidance. Breakthrough Social Enterprise champions AI and digital literacy as essential civic skills, advocating that access should not depend on geography, educational background, or personal history. The organisation is committed to breaking barriers and building futures for learners from all walks of life.
Role Description
The Commercial Associate will support revenue-generating activities and partner relationships to advance Breakthrough Social Enterprise’s mission. Day-to-day responsibilities include:
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- Managing inside sales processes
- Handling inbound and outbound inquiries
- Nurturing prospective and existing partner accounts
The role involves:
- Coordinating purchasing and sales documentation
- Preparing proposals
- Maintaining accurate records in CRM and related systems
- Responding to partner and customer queries
- Providing high-quality customer service
- Communicating updates to internal teams to ensure smooth delivery of programs
This is a contract, hybrid role based in the London Area, United Kingdom, with a combination of on-site work and some work from home.
Qualifications
- Strong sales skills, including Inside Sales and Sales, with experience managing pipelines and closing opportunities.
- Excellent Communication abilities, both written and verbal, for engaging partners, learners, and internal teams.
- Customer Service experience, with a focus on building trust, resolving issues, and maintaining long-term relationships.
- Purchasing knowledge, including handling quotes, orders, and basic commercial administration.
- Ability to work effectively in a hybrid environment, managing time and priorities across on-site and remote settings.
- Comfort with digital tools, CRM platforms, and online communication channels; familiarity with social impact or education sectors is an advantage.
- Demonstrated commitment to equity, inclusion, and supporting individuals from diverse and underserved backgrounds.
- Relevant experience in commercial, sales, or account support roles; formal education in business, marketing, or a related field is beneficial but not mandatory.
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