THE PEOPLE POD LIMITED
Commercial Claims Handler
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Claims Handler - Commercial Insurance
Lytham St Annes | £35,000 + benefits | Hybrid working
A commercial claims role where your experience matters
We're working with an established and growing independent insurance broker in Lytham St Annes who are looking to add an experienced Claims Advisor to their team.
This is an opportunity for someone who enjoys taking ownership of claims, working closely with clients and using their commercial insurance knowledge to achieve the right outcomes.
You'll manage a varied portfolio of commercial claims, from initial notification through to resolution, acting as a key point of contact for clients and working closely with insurers, loss adjusters and other professionals.
The role
You'll be responsible for:
- Managing a varied caseload of commercial insurance claims, including Motor, Property, Business Interruption and Liability.
- Reviewing policy information and establishing the relevant cover, conditions and requirements.
- Notifying and presenting claims to insurers accurately and effectively.
- Keeping clients informed throughout the claims process and providing clear, practical advice.
- Liaising with insurers and other stakeholders to progress claims and challenge delays where appropriate.
- Identifying potential coverage issues or more complex matters and escalating these when required.
- Maintaining accurate claims records and keeping matters moving through effective diary management.
- Providing claims information and insight to the wider broking team to support client servicing and renewals.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You'll be joining a business where claims is an important part of the client relationship, rather than simply a back-office function. Your judgement, technical knowledge and ability to build strong relationships will be valued.
About you
We're looking for someone with solid commercial insurance claims experience who is comfortable dealing with a varied caseload.
Experience across areas such as Motor Fleet, Property, Business Interruption, Employers' Liability, Public Liability, Commercial Combined or SME packages would be useful, although you don't need experience across every class.
More importantly, you'll be someone who:
- Has a strong understanding of commercial insurance and claims processes.
- Can interpret policy cover and identify the appropriate next steps.
- Communicates confidently with clients, insurers and other professionals.
- Is organised and capable of managing multiple claims effectively.
- Takes ownership and is proactive in progressing claims.
- Knows when an issue requires further investigation or escalation.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Relevant CII qualifications, or a willingness to work towards them, would be advantageous.
Why join?
You'll be joining an independent, people-focused broker where you can have genuine influence over the client experience and work alongside experienced insurance professionals.
The business has built its reputation around long-term client relationships, quality service and a collaborative approach, while continuing to grow and develop.
For someone looking to move away from a highly corporate environment and into a business where their experience and contribution are recognised, this offers a chance to play an important role within an established claims function.
The package
- Salary: circa £35,000, depending on experience
- Hours: Monday-Friday, 9am-5pm
- Location: Lytham St Annes
- Hybrid: 4 days in the office / 1 day from home following probation
If you're an experienced commercial claims professional looking for a role where you can take ownership, build strong client relationships and make a real difference, we'd like to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London