University Hospital Southampton NHS FT
Commercial Contract and Performance Manager – Imaging Infrastructure
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Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Job Title: Commercial Contract and Performance Manager – Imaging Infrastructure
Contract Type: Permanent
Main duties of the job
This is an exciting opportunity to join our team, where you will play a pivotal role in managing and developing one of the Trust's most strategically important commercial partnerships: the Managed Equipment Service (MES) contract underpinning imaging infrastructure across University Hospital Southampton.
Working within the Imaging Infrastructure Service and reporting to the Head of Programme: Imaging Infrastructure (IISS), you will act as the Trust's principal day-to-day commercial lead. You will work closely with clinical, operational, procurement, finance, digital and supplier stakeholders to ensure contractual obligations, service standards and value-for-money objectives are achieved, supporting high-quality patient care.
Alongside operational management, governance and performance oversight of this significant multi-million-pound contract, you will lead the procurement, negotiation and mobilisation of its successor, helping shape a long-term strategic investment that will support services for the next decade and beyond.
You will lead supplier performance management, contract governance, commercial reviews and service improvement, providing specialist commercial and contractual advice to senior leaders. Through effective stakeholder engagement, robust performance management and strong commercial oversight, you will help the Trust maximise value, manage risk and deliver sustainable, innovative and high-performing imaging infrastructure services for patients and staff.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
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We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
Detailed Job Description And Main Responsibilities
In this role, your key responsibilities will include:
- Leading the management, governance and performance oversight of the Trust's multi-million-pound Managed Equipment Service (MES) contract, ensuring delivery of contractual obligations, service standards and value-for-money outcomes.
- Acting as the Trust's principal day-to-day commercial lead, managing supplier relationships, contract performance, financial oversight and complex contractual negotiations.
- Providing specialist commercial and contractual advice to senior leaders, identifying risks, opportunities and service improvements to support strategic decision-making.
- Playing a key role in the procurement, negotiation and mobilisation of the successor MES contract, helping shape the future of imaging infrastructure services at UHS.
What Experience/Skills Are Needed
- Significant experience managing complex commercial contracts, outsourced services or managed service arrangements.
- Experience of supplier relationship management, contract governance and performance management, including the use of KPIs and service level agreements.
- Strong commercial, analytical and problem-solving skills, with the ability to interpret contractual, financial and performance information and make evidence-based recommendations.
- Excellent communication, negotiation and stakeholder management skills, with the ability to influence and build effective relationships across a complex organisation.
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Person specification
Qualifications, Knowledge And Experience
Essential criteria
- Relevant MSc, Higher Specialist Certificate (IBMS) or equivalent
- HCPC Registered Biomedical Scientist or Clinical Scientist
- Evidence of Continuing Professional Development
- Significant, demonstrable, postgraduate practical, technical and theoretical experience in relevant clinical laboratory discipline
- In depth working knowledge and competency in laboratory bench areas, as appropriate
- Thorough knowledge of Laboratory Health and Safety arrangements
- Sound knowledge of common IT programme and excellent keyboard and IT skills
- Experience of interviewing and recruiting staff
- Ability to initiate changes in procedures or policies to induce service development
- Evidence of using technical experience to assess new and existing systems and processes to initiate change in laboratory practice
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential group
Desirable criteria
- Management Training
- Chartered Scientist
- Member of Professional Body
- Ability to perform technically advanced procedures as applicable
- An understanding of quality assurance procedures
- Experience of working in different laboratories
- Experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
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