Lanes Group
Commercial Contract Lead
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About the Role
The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems.
Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.
We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.
Role Description
The Commercial Contract Lead is responsible for the commercial management and performance of wastewater tankering contracts, ensuring services are delivered safely, compliantly, and in line with contractual obligations. The role acts as the primary commercial interface between clients, operational teams, and subcontractors, driving contract profitability, service excellence, and customer satisfaction.
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Key Responsibilities
- Lead the commercial management of wastewater tankering contracts, ensuring contractual obligations are met.
- Act as the primary commercial contact for clients, maintaining strong and collaborative relationships.
- Monitor contract performance against agreed KPIs, service levels, and financial targets.
- Manage contract budgets, forecasts, revenue, costs, and profitability.
- Identify, evaluate, and mitigate commercial risks while maximising opportunities for growth and efficiency.
- Negotiate contract terms, pricing structures, variations, and renewals.
- Oversee subcontractor and supplier commercial performance, ensuring value for money and compliance.
- Work closely with operational teams to ensure effective service delivery and customer satisfaction.
- Analyse operational and financial data to drive continuous improvement initiatives.
- Ensure compliance with environmental regulations, health & safety requirements, and company governance standards.
- Resolve commercial disputes, contract issues, and customer escalations in a timely manner.
- Support business development activities, including tender responses, pricing proposals, and contract mobilisation.
- Produce regular performance, financial, and operational reports for internal and external stakeholders.
- Identify opportunities to improve service efficiency, reduce costs, and enhance contract profitability.
- Build and maintain strong relationships with key stakeholders across clients, regulatory bodies, suppliers, and internal teams.
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Application Process
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.
About Us
The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
Equal Opportunities Employer
We are an equal opportunities employer and welcome applications from under-represented members of the community.
No Agencies
Strictly no agencies please.
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