Elsevier
Commercial Director, PSS Global
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Global Commercial Director, Radiology and Pathology Solutions
Physician Specialist Solutions (PSS) | Global Remote (ET or CET) | Director Level | Full-Time
Do you want to lead the commercial strategy for a global portfolio of clinical decision support tools that empower clinicians to make faster, more confident diagnostic decisions?
About Our Team
Physician Specialist Solutions (PSS) is Elsevier’s portfolio of specialist clinical tools for radiology and pathology. This evolving ecosystem incorporates:
-
Point-of-care decision support:
- STATdx (radiology)
- ExpertPath (pathology)
- ImmunoQuery (pathology)
-
Curriculum-based education and training for specialists and early-career physicians:
- RADPrimer (radiology)
- PATHPrimer (pathology)
Used across North America, Europe, Asia-Pacific, and Latin America, these tools support accurate diagnostic decision-making and specialist expertise development. Our commercial team is dedicated to protecting and expanding this global portfolio, collaborating closely with Product, Content, Marketing, Sales, and Account Management to design and execute measurable go-to-market strategies that drive customer value.
About the Role
As PSS Global Commercial Director, you’ll report to the Senior Director, Specialist Solutions and take ownership of the end-to-end go-to-market strategy for a high-value, global recurring revenue portfolio. This is a strategic yet hands-on role that combines strategic leadership, cross-functional execution, and commercial authority—ensuring growth through renewals, new business, pricing innovation, and strategic partnerships that embed content into clinical workflows. Success drives revenue protection and growth, expands sales channels, enhances deal velocity and size, and cements Elsevier’s position as a leader in specialist clinical decision support.
What You’ll Do
Go-to-Market Strategy & Execution
- Develop annual PSS GTM strategy across market segmentation, targeting, positioning, sales plays, pricing, and multi-region packaging for all products.
- Partner with customers to identify and cultivate high-impact, workflow-embedded technology partnerships that enhance adoption and retention rates.
- Design scalable offerings (e.g., specialist bundles, cross-sell packages) to increase deal value, expand customer reach, and drive B2B/B2C growth—including early loyalty-building for resident trainees and early-career clinicians.
- Build and deploy targeted campaigns to bolster customer engagement, including retention strategies for at-risk accounts.
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Renewals Excellence & Revenue Protection
- Lead global renewals program with Account Management teams, leveraging usage analytics, ROI frameworks, and value-creation tools to mitigate churn and drive upsell opportunities.
- Build region-adapted retention playbooks for Sales and Account Management, including standardized frameworks for customer value communication.
Sales Enablement & Leadership
- Empower Sales and Account teams with segment-specific plays, territories, templates, and competitive tools to enhance conversion and cross-sell rates.
- Collaborate with Product and Marketing to plan high-impact events and lead-gen campaigns.
- Ambassador roles: Represent PSS in senior leadership forums, deliver technical SME input at conferences, and act as commercial voice for the business.
Requirements
Required
- 5+ years in commercial, GTM, sales, or healthcare IT/clinical SaaS roles
- Proven ability to increase and protect multi-million-dollar recurring revenue portfolios, preferably in B2B enterprise environments
- Demonstrated experience designing and executing multi-region GTM strategies, including:
- Renewals programs
- Sales enablement
- Competitive pricing and packaging
- Strategic technology and channel partnerships
- Hands-on customer management (direct interactions with revenue-generating stakeholders)
- Strong analytical skills: Market segmentation, revenue planning, KPI tracking, and commercial modeling
- Track record of leading cross-functionally and influencing without formal authority in matrixed organizations
- Exceptional commercial acumen and stakeholder rapport
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Nice to Have
- Domain expertise in radiology or pathology specialty workflows
- Trial-and-error experience with healthcare IT ecosystem partnerships or workflow-embedded commercial models (e.g., integration with EHR/PMS systems)
- Hybrid B2B (institutional) and B2C (physician) sales/stakeholder engagement approaches
Work Where You Thrive
We prioritize work-life balance, offering:
- Fully remote flexibility with phased hybrid collaboration
- Wellbeing incentives: parental leave, mental health support, flex hours
- Leadership development: mentorship and coaching to help you advance
Why Work With Us?
Competitive Benefits for Employees
- Global medical/dental/enhanced wellness
- Life, disability, and accident insurance
- Retirement planning (SIP matched savings + payroll stock plan)
- Dependent childcare & commuter support
- Modern family benefits (incl. GBTQ+, fertility support, pet/daycare stipends)
Elsevier Mission
Elsevier leads as a trustworthy information and analytics partner, advancing science, medicine, and research worldwide. This is more than a job: it’s a chance to create trusted solutions that drive healthcare, innovation, and education.
Please Apply
View Benefits for Your Location
(Eligibility varies by country. U.S. base pay: $104,900–$174,700; bonuses available.)
Elsevier Commitments
- Inclusion and equity: We value diverse candidate backgrounds.
- Accessible hiring: Job seekers requiring accommodations may contact Applicant Support.
- Fraud prevention: Never share funds or personal details with recruiters.
Join Elsevier to Shape Progress
With 9,500 employees, 2,300 technologists, and 60+ global hubs, we empower progress in science and healthcare daily.
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