Twinings
Commercial Hub Administrator
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Department: Commercial Execution
Location: Andover
Description
Great People Work Here
In Twinings UK&I we are on a stimulating journey of transformation as we seek to achieve our exciting goal of becoming a leading brand in wellbeing drinks. We have created an organisation designed to be in flow, where everyone has a pivotal role to play, and an experience that enables you to get the most out of life at Twinings and thrive.
We’re looking for a Commercial Hub Administrator to join our team, in a newly created fixed-term role, which is designed to enable our sales / commercial teams to build industry-leading customer relationships and execute exciting commercial plans.
You’ll have real visibility and business impact, supporting the team with the admin and coordination which under-pins the day-to-day management and delivery of our customer plans across sales, activation and category - enabling them to focus on producing and executing inspiring plans.
Key Responsibilities
- Bring creativity, planning and organisation to support customer and consumer engagement
- Work with the commercial team to manage the loading of promotion proposals into customer systems, whilst also supporting in monitoring of ‘in outlet’ execution by managing our activation App.
- Support our UK commercial teams to ensure brilliant in store, online and outlet planning / execution.
- Work with the commercial teams to identify improved ways of working and efficiencies in administration processes.
- Be a key contributor towards winning new business by ensuring new customer processes are achieved post agreement - specifically in retail and out of home, with delivery of product imagery, certification and product samples key.
- Support the Commercial team with the organisation of inspiring brand and customer engagement days and trade shows - also covering the sourcing of relevant locations and logistics to support the brand direction.
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Skills, Knowledge and Expertise
- Demonstrable experience in diverse admin support role, ideally under-pinning the work of a customer-facing sales team.
- Strong attention to detail and accuracy of work.
- Curious mindset focussed on continuous improvement and a drive to learn new things, growing this brand-new role out with you.
- Strong communication skills with multiple stakeholders to ensure connections are strong.
- A proactive ability to prioritise, organise and plan multiple tasks concurrently.
- Creativity to bring the brand identity to life in set piece events.
- An ability to look outside to help look at different ways of working in order to make us best in class when it comes to customer relationships.
- Willingness to travel when required, for example to support trade shows.
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Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Electric Car Scheme
- Up to four weeks per year working from anywhere via our Digital Nomad scheme
- Opportunity for a variety of market leading development opportunities
- 2 recharge days a year to pause and get back on top and thriving
- Inspiring connection events in line with our exciting wellbeing vision
- 12 months FTC, Full Time. Hybrid (Andover 2-3 days per week)
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