Public Sector Resourcing
Commercial Intelligence Manager
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Location
Can be based at any one of our four offices in the UK. These are London (SE1 9HA), Durham (DH1 1SL), Lytham (FY8 4TS) or Glasgow (G2 8JX). We are currently working in a hybrid way, with colleagues expected to work from their chosen office location for 40% of their working month.
In autumn 2026 the Lytham office will be moving to Preston (PR4 1TE).
Salary Range: £53,400 - £62,000
- London: £57,000 - £62,000
- Durham: £53,400 - £58,100
- Lytham: £53,400 - £58,100
- Glasgow: £53,400 - £58,100
About the Job
Job summary
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.
We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.
Job description
As part of NS&I’s Commercial Team, you will help provide clear visibility of contract, supplier and supply chain risks, issues and trends across our commercial portfolio, using available information to support proportionate MI, reporting and commercial decision-making.
Using your understanding of procurement, contracts and suppliers, you will help create and operate a practical approach that provides visibility of the risks in our supply chain. Risks may include financial stability and any other factors that could impact our direct suppliers and the supply chains of our most critical contracts. You will also support visibility of the overall performance, risk and compliance of our significant contract portfolio, currently worth over £1.05bn across 130+ contracts.
This role will support the Commercial Team, contract managers and senior contract owners by providing the data, reporting and insight they need to fulfil their roles. More importantly, you will help turn contract, supplier and performance information into clear MI and proportionate analysis, identifying relevant trends, issues and risks and explaining their practical commercial implications. This is an opportunity to shape how NS&I identifies, monitors and responds to commercial, supplier and contract risks across a high-value and strategically important portfolio.
This is a commercial/procurement risk and insight role that uses MI and reporting as supporting tools. It is not a specialist data analytics role.
Person Specification
Essential experience
- Experience in a commercial, procurement, contract management, or supplier management role involving contracts or suppliers, with sufficient commercial knowledge to assess supplier, contract and supply chain risks and recommend proportionate actions.
- Experience of working with contract, supplier, performance, risk or market information to produce MI, reports, dashboards, registers or insight products.
- Experience of identifying trends, risks or issues from data and explaining the practical implications to stakeholders.
- Experience of using Excel, Power BI or similar tools to present or improve management information.
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Essential qualifications
- A commercial related qualification experience eg CIPS, or equivalent professional experience.
Essential skills
- Ability to understand, interpret and communicate contract, supplier, performance and supply chain information.
- Ability to communicate with, guide and coach stakeholders at a range of levels to understand complex commercial information and risks in a balanced manner, and to support them to make decisions with confidence.
- Ability to produce clear and accurate MI, reports and basic analysis using available tools, identifying relevant trends, issues and risks and explaining their practical commercial implications.
- Ability to work collaboratively with commercial, contract management, risk, finance, and business analytic colleagues to improve reporting and risk visibility.
Essential Technical knowledge
- Working knowledge of procurement regulations (Procurement Act 2023 & The Public Contracts Regulations 2015).
- Knowledge of commercial, contract management or supplier management principles, ideally in the public sector.
- Knowledge of how procurement rules, contract terms and contract management principles can inform practical responses to supplier, contract, performance or supply chain risks.
- Knowledge of common supplier and supply chain risk indicators, such as financial resilience, subcontracting, dependency, performance issues, market capacity or ownership changes.
- Working knowledge of common reporting approaches and tools, such as Excel, Power BI or similar, sufficient to produce or support clear management information. Advanced analytical or reporting-tool expertise is not required.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Seeing the Big Picture
Benefits
Alongside your salary of £53,400, National Savings and Investments contributes £15,469 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Some benefits of working at NS&I include:
- Learning and development tailored to your role
- An environment with flexible hybrid working options
- 9-day fortnight scheme
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 28.97%
- Generous annual leave - starting at 25 days, increasing to 30 days
- Performance-related variable pay bonus
- Enhanced maternity, paternity, adoption and shared parental leave
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
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Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
To apply, please click the link on this advert and follow the steps to complete the application form.
In your application you will be asked to provide the following
- An outline of your career history and qualifications with your key responsibilities and achievements.
- A 250 word personal statement on the key essential experience:
Experience in a commercial, procurement, contract management, or supplier management role involving contracts or suppliers, with sufficient commercial knowledge to assess supplier, contract and supply chain risks and recommend proportionate actions.
Experience of working with contract, supplier, performance, risk or market information to produce MI, reports, dashboards, registers or insight products.
Experience of identifying trends, risks or issues from data and explaining the practical implications to stakeholders.
- A 250 word statement for each selected behaviour at sift.
- Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR ‘situation, task, action, result’ method of giving examples.
- We will assess applications on your personal statement and behaviour statements.
In the event we receive a large number of applicants, applications will be sifted first on the Personal Statement. Only those that meet the minimum acceptable score for this criteria will qualify for the full sift and be considered for interview.
If shortlisted, you will be invited to attend a 1 hour panel interview via video call.
As part of this interview you will be asked to you will be asked to prepare a short presentation related to the identification of insights and supply chain risks associated with a company or companies and how best to address these. The specific presentation topic will be provided in the interview invite.
Interviews will take place on w/c 12th October 2026
Right to Work
As part of our recruitment process NS&I will ask about your right to work status. Candidates must have the right to work in the UK and meet eligibility requirements to work within the UK Civil Service.
If applying for a role on a fixed-term contract, you must hold a valid visa that covers the full duration of the contract, or at a minimum, the majority of the term.
Please note we are currently unable to offer visa sponsorship, as a result candidates requiring sponsorship are not eligible to apply.
Qualifications
Evidence of the qualification listed for this role will be required at the conditional offer stage. The offer will be subject to successful verification of this qualification. We kindly ask that your application details are accurate and meet the stated requirements, as incorrect information may affect the progress of your offer.
Security and Credit Checks
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
Any move to NS&I from another employer will mean you can no longer
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