Charles Tyrwhitt
Commercial Manager
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The Role
The Commercial Manager will lead the commercial workstream for prospective new third-party opportunities, including commercial modelling, financial evaluation, negotiation and sign-off before handover to Account Management.
The Commercial Manager will be the primary support for commercial planning, operational performance and financial management across the Third Party business, acting as the central commercial hub for forecasting, budgeting, reporting, trading analysis, stock planning, supply chain coordination and performance management.
The role will include additional full Account Management responsibilities across one or more Third-Party models, supported by dotted-line responsibility for an Account Administrator to help coordinate partner activity, reporting, administration and day-to-day operational follow-up. The role will also deputise for the Commercial Head as required.
What You Will Be Doing
- Support the Head of Commercial by leading the annual budget, monthly forecast and reforecast processes across the Third Party division.
- Collaborate with Finance, Logistics and IT to produce weekly, monthly, quarterly and annual performance reporting.
- Track sales, margin, EBITDA, stock, debt and cashflow performance.
- Maintain commercial dashboards, KPI reporting frameworks and forecasting models.
- Lead functional planning, business activity reviews and performance analysis.
- Act as the central commercial coordination point between New Business Development and Account Management.
- Support month-end, quarter-end and year-end reporting activities as required.
- Coordinate inventory management across channels and jurisdictions with a view to optimising availability with balanced efficiency of stock.
- Partner with Finance on debtor management, revenue recognition and profitability reviews.
- Build financial models, business cases and commercial recommendations for new opportunities.
- Lead commercial discussions and negotiations with prospective new partners.
- Develop commercial terms, pricing structures and operating models through to internal sign-off.
- Ensure seamless handover of new partners into Account Management after contract execution.
- Provide coaching, support and dotted-line leadership to Account Administrator(s).
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Measures of Success and KPIs
- Delivery of Sales, Margin and EBITDA targets.
- Forecast accuracy and reforecast effectiveness.
- Reporting quality and stakeholder satisfaction.
- Successful conversion and onboarding of new partners.
- Improvement in inventory productivity and working capital.
- Operational efficiency and process improvement delivery.
What We Are Looking For
- Experience within Wholesale, Franchise, Marketplace, International Retail or Commercial Management likely gained in a Merchandising, Account Management or Central Planning role.
- Strong commercial, financial and analytical background.
- Experience managing budgeting, forecasting and logistics/stock flow processes.
- Experience building Commercial models and business cases.
- Understanding and experience of commercial Planning and Trading terms and Financial and Supply Chain language.
- Knowledge of Merchandising, inventory planning and supply chain management.
- Experience working with Third Party partners and stakeholders.
- Advanced Excel and financial modelling capability.
- Power BI and business intelligence reporting.
- ERP, merchandising and planning systems knowledge.
- Advanced forecasting, budgeting and reporting expertise.
- Commercial business case development.
- Commercial Ownership: Takes accountability for commercial decisions, performance and outcomes.
- Analytical & Insight Driven: Uses data, reporting and insight to influence business decisions.
- Planning & Organisation: Effectively manages multiple priorities and projects simultaneously.
- Relationship Building & Communication: Builds credibility and influence across internal and external stakeholders.
- Leadership & Team Development: Coaches others and promotes continuous improvement.
- Business Partnering & Collaboration: Works effectively across Finance, Logistics, IT, Merchandising and Buying.
- Agility & Problem Solving: Responds positively to change and identifies practical solutions.
- International Mindset: Demonstrates cultural awareness and adapts to different markets and business environments.
- Personal Attributes: Proactive, curious, resilient, entrepreneurial, organised and results oriented.
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What You Can Expect From Us
- Competitive salary and excellent bonus scheme
- An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in
Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
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Jessica, London
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