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Job Profile
Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.
Commercial Managers support our Program Sales Vice Presidents in identifying opportunities to maximize revenue opportunities. Reporting to the Vice President Commercial.
Your Responsibilities
- Analysing Program Members’ flight activity and identifying opportunities to maximize revenue or decrease costs – encouraging aircraft upgrades, reducing ferry flights, etc.
- Collaborating with Vice Presidents in region with:
- Identifying add-on, upsell and early renewal opportunities.
- Tracking customers pacing and flight activity and identifying opportunities to grow the account.
- Identifying strategic customer referral opportunities.
- Monitoring payment and renewal dates.
- Being lead point of contact for all billing and contractual issues/queries. Liaising with customers on outstanding payment situations.
- Maintaining Member profiles in Salesforce, including all non-flight related post-sales data.
- Attending meetings with Client Services Managers and Program Sales Vice Presidents to discuss all operational and commercial matters pertaining to Members.
- Working closely with Private World team to maximise member engagement.
- Collaborate with Marketing on mass communications to Members.
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Required Skills, Qualifications, And Experience
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Your very own career expert that helps elevate your application to the next level.
- Experience gained in an account management, business development or customer success role.
- Experience in private or business aviation company is not essential but will be an advantage.
- Advanced interpersonal skills and a skilled relationship-builder. You are professional, articulate and possess a natural gravitas that enables you to influence effectively at all levels.
- An astute commercial acumen and advanced analytical skills that will enable you to identify opportunities to maximize revenue opportunities.
- Works with exact accuracy and maintains thorough attention to detail even when working under pressure.
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