• Lead the commercial administration and management of customer contracts throughout their lifecycle.
• Ensure all contractual obligations are delivered in accordance with agreed terms and company governance requirements.
• Manage contract variations, compensation events, change control processes and commercial negotiations.
• Administer and manage contracts under NEC3 and NEC4 contract frameworks.
• Identify, assess and mitigate contractual risks and commercial exposure.
• Support dispute avoidance and resolution activities where required.

Supply Chain Management

• Manage commercial relationships with subcontractors, suppliers and strategic delivery partners.
• Oversee subcontract agreements, valuations, applications, payment processes and final accounts.
• Ensure commercial compliance across the supply chain and drive best value procurement practices.
• Monitor supplier performance and commercial effectiveness.
• Work closely with procurement and operational teams to optimise supply chain performance and profitability.

Billing & Revenue Assurance

• Oversee all billing and revenue recovery activities across the Wireless Division.
• Ensure applications for payment, invoices, variations and supporting commercial documentation are submitted accurately and on time.
• Monitor work in progress (WIP), debt management and cash collection activities.
• Ensure accurate commercial records are maintained to support invoicing and audit requirements.
• Drive improvements in billing accuracy, revenue recovery and commercial reporting processes.

Stakeholder & Customer Management

• Develop and maintain strong relationships with customers, suppliers and internal stakeholders.
• Support commercial input into bids, tenders and new business opportunities.
• Act as a point of escalation for commercial matters between customers, operational teams and suppliers.
• Attend customer reviews, operational meetings and commercial governance forums as required.
• Provide commercial insight and recommendations to support strategic decision making.

PERSON SPECIFICATION

Essential Experience

• Minimum 5 years' experience within the mobile telecommunications industry, supporting wireless infrastructure deployment, network rollout, maintenance or telecommunications projects.
• Proven experience in a Commercial Manager, Senior Quantity Surveyor or similar senior commercial leadership role.
• Demonstrable experience managing and developing commercial teams.
• Strong experience managing customer and supplier contracts within telecommunications, infrastructure, utilities or engineering environments.
• Proven experience administering and managing NEC3 and NEC4 contracts.
• Track record of managing full Profit & Loss responsibility, including forecasting, budgeting and financial performance management.
• Experience managing commercial risk, contractual change, variations and claims.
• Experience of billing, revenue assurance and financial reporting processes.
• Strong supply chain management and subcontractor commercial management experience.
• Experience analysing commercial and operational performance data to support business decision making.

Skills & Knowledge

• Excellent commercial and contractual awareness.
• Detailed knowledge of NEC3 and NEC4 contract frameworks.
• Strong financial management, reporting and analytical skills.
• Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP and data analysis.
• Experience working with large and complex data sets.
• Knowledge of Power BI or similar business intelligence tools would be advantageous.
• Strong negotiation and stakeholder management skills.
• Excellent planning, organisation and prioritisation abilities.
• Strong written and verbal communication skills with the ability to influence at all levels.
• High level of numeracy and commercial acumen.
• Strong focus on quality, safety and continuous improvement.
• Ability to work under pressure, manage competing priorities and meet demanding deadlines.

Qualifications

• Degree qualified in Commercial Management, Quantity Surveying, Finance, Business Management or a related discipline (preferred).
• Membership of a recognised professional institution relevant to the role, or equivalent professional experience, would be advantageous.
• NEC Accreditation or formal NEC3/NEC4 contract training is desirable.

Personal Attributes

• Commercially focused with a strong results-driven approach.
• Proactive and solution-oriented mindset.
• Strong leadership and team development capability.
• Professional, resilient and adaptable.
• High level of integrity and accountability.
• Collaborative approach with the ability to build relationships across all levels of the business.

Other Requirements

• Full UK Driving Licence.
• Right to work in the UK.
• Willingness to travel nationally as required.

DIVERSITY STATEMENT

MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation.

MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives. The job description will be reviewed and updated as the role evolves to reflect company activities and role requirements. Any changes will be made following consultation with you and in compliance with employment law and equality legislation.