Turner & Townsend
Commercial Manager - Healthcare Construction
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Commercial Manager – Healthcare Construction Projects
Company Description
At Turner & Townsend, we’re passionate about making a difference. That means delivering better outcomes for our clients, helping our people realise their potential, and doing our part to create a prosperous society. Every day we help major global clients deliver ambitious and highly technical projects in over 110 offices worldwide.
About the Role
The Commercial Manager is responsible for assuring the cost and contract management of healthcare construction projects following contract award through final account and close-out. The role involves central programme responsibilities, working closely with the delivery of large-scale hospital schemes. Key tasks include: • Ensuring cost control and risk management • Compliance with wider programme requirements • Delivering value for money
Key Responsibilities
Commercial Performance Monitoring
• Maintain forecast vs. baseline for:
- Cost
- Incentivisation provisions
- Defined cost vs. targets
- Payment and commercial KPIs
- Dashboards and trend analysis • Conduct routine site visits, health checks, and commercial reviews to escalate emerging risks with clear recovery actions and owners • Monitor commercial data for trends across the programme
Commercial Assurance of Change Control
• Verify change procedures, including:
- Scope definition
- Pricing methods
- Defined cost build-up
- Risk allowances
- Approval processes
- Audit trails • Assess changes requiring approval, reviewing compliance and value for money before final commitment
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Final Account & Commercial Close-Out
• Plan and implement final account settlement and rolling close-out
Risk Management (Threats & Opportunities)
• Support live risk registers, reviewing quantified impacts and reporting net effects to the scheme forecast
NEC4 ECC (KPIs / Incentives)
• Ensure KPI definitions, measurement, and evidence align with NEC4 ECC and incentive mechanisms • Validate monthly submissions, challenge unsupported claims, and confirm governance before triggering pain/gain incentives
Data Provision
• Deliver clean, timely datasets (cost, change, risk, carbon, lifecycle) to the Data team for accurate benchmarking and analytics
Stakeholder Management
• Build collaborative relationships with:
- Contractors
- Suppliers
- Trusts / Tier 1 clients • Resolve commercial issues via structured engagement • Ensure satisfaction of contract and alliance framework conditions • Conduct Trust and Contractor engagement to confirm familiarity with framework protocols • Perform periodic compliance checks against contract conditions and behavioural standards • Record non-conformances with corrective actions and deadlines
Defined Cost Assurance
• Implement robust defined cost assurance approaches
** Qualifications & Experience**
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Essential
• Proven experience in construction commercial management (major programmes/projects) • Strong knowledge of contracts (NEC and/or JCT preferred) • Excellent cost control, reporting, and collaboration skills
Desirable
• Experience with public-sector healthcare clients • Understanding of live healthcare environments • Knowledge of healthcare technical standards and compliance frameworks
Education & Certification
• Degree in:
- Quantity Surveying
- Commercial Management
- Construction Management
- Related field • Professional membership (or pursuing) in:
- RICS
- CIOB
- Equivalent body
Additional Information
• Confidentiality: All application information is handled in compliance with Equality & Opportunity (EEO) guidelines. • SOX Controls: Role may require adherence to financial compliance processes (where applicable). • Social Media: Engage with Turner & Townsend via:
Important Recruitment Notice
- No fees: It is against company policy for candidates to pay any fee in relation to the recruitment process. Authorised agencies must work under a formal written agreement.
- Unsolicited resumes/CVs are confidential Turner & Townsend property; no fees apply.
Department: Real Estate
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