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Virgin Active

Commercial Manager (Maternity Cover)

London
Posted about 19 hours ago
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The Role

Holding total accountability for the club’s commercial results, including membership revenue, net movement, POS value, total wallet size, sales volume, quality of sale, and sales mix.

  • Driving corporate sales pipeline activity, strategic partnerships, lead flow, conversion optimisation, and full oversight of the prospect journey.
  • Delivering accurate weekly and monthly commercial planning and activity modelling to support performance.
  • Shifting the team from mid-market, volume-based selling to a premium, value-driven model by positioning membership as a premium lifestyle and enhancing sales storytelling through personas, emotional drivers, and tailored value propositions.
  • Coaching the team to deliver short, elegant, emotionally resonant conversations and embedding quality-of-sale measures into daily performance reviews.
  • Ensuring accurate CRM (Dynamics) usage, predictive insights, and data-led prioritisation to increase conversion, reduce drop-off, and grow POS value.
  • Ensuring delivery of the new member onboarding journey, including tailored onboarding within the first 7 days, persona-aligned welcome experiences, moments of generosity, and a curated 90-day graduation moment.
  • Leading a high-performance culture by setting clear KPIs, delivering disciplined one-to-ones, coaching premium sales skills, and identifying and developing future talent.
  • Leading by example during duty shifts, operational escalations, and member interactions, modelling exceptional standards at all times.
  • Ensuring operational and administrative excellence, including accurate membership administration, GDPR compliance, transparent reporting, and full CRM accuracy.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

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Experience

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  • Proven experience leading a high-performing commercial or sales team.
  • Strong commercial acumen with the ability to interpret financial results and drive profitability.
  • Strong people management and organisational skills, fostering a cohesive and high-performing team.
  • A passion for hospitality and customer experience, with unwavering dedication to service standards.
  • Excellent communication and interpersonal skills, with the ability to hold people accountable and drive performance.
  • Flexibility to work early mornings, evenings, weekends, and holidays.

Our Perks

  • 30 days (including bank holidays) annual leave plus a Celebration Day – and we want you to take them
  • Access to The Peoples Pension, with our contributions at 3%
  • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
  • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -
  • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
  • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
  • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
  • Access to ePoints, offering loads of online discounts to retailers.
  • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
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Skills

Commercial Management
Sales Leadership
CRM Dynamics
Financial Acumen
People Management
Corporate Sales
Conversion Optimisation
Performance Coaching
Strategic Partnerships
Customer Experience
KPI Management
Membership Administration
GDPR Compliance
Stakeholder Management
Revenue Growth
Sales Storytelling

Location

London, England, United Kingdom

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