LGC Group
Commercial Operations Analyst
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Company Description
LGC is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across human healthcare and applied markets. Its portfolio includes tools for genomic analysis and quality assurance applications, trusted for their performance, quality, and reliability.
LGC works with customers across pharmaceuticals, agricultural biotechnology, food, environment, sports, government, and academia, supporting excellence in scientific measurement, diagnostics, and innovation.
Job Description
As a Commercial Operations Analyst, you will contribute significantly to the LGC Standards Commercial Operations team. By working alongside the Global Sales organisation, you will aid in territory management, manage customer data governance, and help further develop our analytics and reporting capabilities.
You will help map, analyse, and present both financial and non-financial data to support business decision-making. You will also contribute to automating workflows and adopting new technologies to drive revenue growth. Join us and be part of a skilled team dedicated to delivering world-class solutions and achieving flawless results!
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Key Responsibilities
Cross-Functional Collaboration
- Build positive relationships across the business and act as a trusted partner to understand and fulfill data and reporting needs.
- Engage with senior collaborators and cross-functional teams globally.
Territory Allocation & Sales Operations
- Support the annual territory allocation process, linking sales representatives to customer portfolios.
- Contributing to template building
- Managing data inputs
- Uploading allocations into CRM/ERP systems
- Supporting sales target setting and commission calculations
Management of Customer Data Governance
- Contribute to the continuous improvement of customer data quality by applying controls and validation checks.
- Play an active role in strengthening data governance processes to improve commercial efficiency.
Analytics & Insight Delivery
- Develop management information, reports, and dashboards to provide actionable insights.
- Analyse financial and operational data to find opportunities (e.g. cross-sell, market trends) and risks (e.g. churn, customer engagement), using data visualisation to communicate findings clearly.
Qualifications
- Advanced Microsoft Excel, including strong data modelling capability
- Experience working with CRM systems (e.g. Salesforce) or customer data platforms
- Exposure to SQL, Snowflake, Tableau, or other data visualisation tools, with a desire to develop further proficiency
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficient in English; additional languages are an advantage
- Willingness to travel occasionally to LGC sites
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Additional Information
The successful candidate will demonstrate behaviours aligned to LGC’s core values, and the following personal attributes:
- Attention to Detail – Highly accurate and methodical in approach
- Analytical Thinking – Able to interpret complex datasets and generate insight
- Communication – Clear and confident in presenting data to varied audiences
- Collaboration – Strong team player who can also work independently
- Adaptability – Comfortable in a fast-moving, evolving environment
- Time Management – Able to prioritise effectively and manage competing demands
Work Arrangement
- Remote
Department
- Commercial
Compensation
- up to GBP 35000 - yearly
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