Rise Resourcing
Commercial Operations Director
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About the Role
A newly created, business-critical role for an operational leader who can reshape how wholesale and retail delivery, execution, and commercial performance work at national scale. The organisation is undergoing a structural shift to create a single point of accountability for retail operations — bringing together programme delivery, execution standards, commercial effectiveness, and data-led improvement into one high-impact function.
Key Responsibilities
- Lead the retail operating model end-to-end: designing and delivering programmes that drive income growth, raise execution standards, and improve performance across a large, decentralised retail estate.
- Ownership of promotional effectiveness, retail propositions, operational execution, and the commercial levers that underpin growth.
- Head up a small, senior team (Development, Projects, Commercial Analysis) and work closely with Trading and Marketing to ensure retail delivery is aligned, commercially effective, and operationally executable.
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Ideal Profile
- Senior food/FMCG retail or wholesale operations background (essential)
- Strong understanding of convenience retail and wholesale operations, execution, and commercial drivers (highly preferred)
- Proven track record improving execution and commercial performance
- Leadership experience in multi-site or decentralised environments
- Data-driven, delivery-focused, and comfortable in a lean, high-impact structure
Work Environment
- Split your time between the office in the north of England (typically two days per week) and time out in the field, working closely with operational teams to ensure programmes land effectively and translate into real-world performance.
What You’ll Get in Return
- Join an organisation that is investing in its future and creating the structures needed to deliver long-term retail growth.
- The package reflects the seniority and impact of the role: a six-figure base salary, executive-level benefits, company car or allowance, significant and achievable bonus, private healthcare, and a range of additional benefits.
- Culturally, you’ll be part of a business that values pace, accountability, and collaboration — a place where decisions are made quickly, ideas are welcomed, and leaders are empowered to shape how things get done. It’s an environment that rewards impact, encourages innovation, and supports people who want to make a meaningful difference.
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Next Steps
- This is a confidential appointment being managed exclusively by Rise Resourcing. Full details will be shared with shortlisted applicants at briefing stage.
- To be considered, please apply with an up-to-date CV and a covering letter (if appropriate).
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