Education Authority Northern Ireland
Commercial Procurement Compliance Systems & Procurement Training Officer

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Job Description
Reports to:
Commercial Procurement Compliance Manager
Responsible for:
Possible supervision of 1 to 5 support staff
Job Purpose
The post-holder will support the Procurement Compliance Manager and the Procurement Head of Compliance in managing, developing, reviewing, monitoring, and reporting on procurement policy and processes, governance, compliance, systems, and information. The post-holder will gain organizational approval for applying changes and improvements in these areas across the function, community, and practice. They will develop and embed the corporate approach to commercial and procurement activity, with an emphasis on effectiveness, improvement, and compliance across the organization.
Main Duties and Responsibilities
Service Delivery
- Responsible for best practice service delivery in a designated specialist functional area or specialized area of work.
- Assist with the review and revision of systems and work processes as required in consultation with senior staff.
- Contribute to the delivery of projects and continuous improvement of the procurement service.
- Assist with all aspects of the Procurement Services’ achievement and retention of Centre of Procurement Expertise accreditation.
- Contribute to the Business Plan setting, reviewing, monitoring, reporting, and identifying performance measures and targets for the effective and efficient delivery of service.
- Develop and oversee Procurement Services’ QMS documentation and processes as required.
- Assist in the development, implementation, and management of the procurement technology roadmap and assist the Procurement Head of Compliance on the adoption and implementation of any new procurement systems or system improvements or revisions.
- Provide accurate and timely management reporting information as required.
- Develop and oversee a robust program of internal procurement and procurement system audits and prepare reports of non-compliance and recommendations for improvements.
- In conjunction with the Procurement Compliance Manager and Head of Compliance, ensure that business risks are identified, documented, controlled, and mitigated.
Main Activity Areas
The post is generic and post-holders will be assigned to manage a specialized area of work within the following procurement compliance functional areas in accordance with service need and workload:
Governance and Processes
- Responsible for supporting the Procurement Compliance Manager and Head of Compliance in ensuring EA’s compliance with all best practice guidelines, procurement legislation, NIPPP, Procurement Guidance and Policy Notes, and all other statutory requirements.
- Development and implementation of a formal external Quality Management System ensuring compliance and governance approaches are adhered to, undertake training of staff as required.
- Work in collaboration with the Commercial Procurement Category Management Team to create, develop, and deliver toolkits, operational best practice, governance, and compliance processes, Quality Management Systems, and training to be used in the procurement process across the EA.
- Continually review current Procurement governance arrangements, policies, and procedures in conjunction with the Procurement Compliance Manager, Procurement Head of Compliance, Head of Procurement, and the wider Procurement management team, ensuring compliance with wider EA policy, Procurement Regulations, NIPPP, PGNs, PPNs, and procurement best practice.
- Provide advice and support in the compilation, preparation, and presentation of information and reports to respond to and defend legal challenges and other complaints lodged with outside agencies.
- Be responsible for initiating regular monitoring and review of the Procurement Services’ QMS documentation and processes and managing changes to same.
Performance
- To create, develop, and manage organizational and service data analytics.
- Assist with the development, implementation, monitoring, and review of performance metrics and key performance indicators (KPIs) across the Procurement Service and provide timely reports to EA management and Committees on same.
- Assist with the development, implementation, monitoring, and review of benchmarking techniques, procurement analytics, management information, reports, and dashboards to monitor KPIs, performance metrics, savings, value for money, and to display procurement data; provide timely reports to EA management and Committees or external organizations as required.
- Manage the updating of procurement contract risks on the Risk Register and ensure all such risks are logged and reported monthly to the Head of Compliance.
- Management of the Procurement Dashboard by providing a Service overview of spend and live contracts.
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Systems and Training (this post)
- Support the identification of new developments in information technology promoting continuous improvement of EA commercial and procurement systems; provide reports, advice, and guidance on such technology developments to senior management.
- Develop and lead on e-procurement requirements and configuration, working closely with all relevant stakeholders to ensure the required infrastructure is in place to effectively support the procurement strategy and relevant legislation.
- Establish and lead cross-functional teams, as required, to manage the development and implementation of new commercial and procurement systems. Work with the Procurement Senior Leadership Team, internal and external stakeholders to align technical requirements with the EA’s ICT, procurement, and EA-wide strategy and policies.
- Identify and deliver improvements to all of the systems utilized by Procurement Services.
- Deliver effective expert first-line technical assistance and specialist system support and training for internal users for all Procurement Services IT systems; prepare and maintain user guidance documentation on all Procurement Services’ systems.
- Work collaboratively with all relevant stakeholders to develop systems and processes to ensure a minimum of 80% of contract items are available from the electronic shop.
- Be the first point of contact with suppliers, end-users, and IFS, ICT when required on matters relating to procurement systems.
- Where required, the post-holder will manage a dedicated support team, and duties will include assigning work, coordinating activities, dealing with recruitment and resourcing issues, approving annual leave requests, and dealing with any attendance management/disciplinary issues.
- Review the performance of reporting staff, identifying individual/team training requirements and initiating further training.
Other Responsibilities
- Provide training and guidance to colleagues and assist in covering key aspects of work during periods of absence.
- Contribute to Procurement and Corporate Strategy and associated plans and to the review, revision, and development of existing and new policies and procedures related to all aspects of procurement regulations and best practice, compliance, and governance.
- Assist in the development, implementation, and monitoring of the professional procurement competency and technical capability across the EA.
- Comply with the Authority’s policy on Data Protection (in particular processing sensitive personal information) is properly complied with.
- Organize, attend, and participate in any relevant internal or external meetings associated with the procurement function or associated systems or function areas and attend Procurement Leadership Team meetings to provide updates on areas of responsibilities and work.
- Comply with the Authority’s Equal Opportunities Policy, relevant Codes of Employment and Practice, and other relevant legislation. In accordance with relevant equality legislation and EA policies on diversity in the workplace, the post-holder is expected to promote good relations and pay due regard to equality of opportunity in carrying out their duties.
- Act as a voting panel member, if required, on tender evaluation panels.
- To deputise and undertake additional duties for the Procurement Compliance Manager or Head of Compliance as required.
- Undertake other related duties within the grade and competence of the post-holder as required.
- The post-holder may also be required to work outside normal office hours on occasions.


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Person Specification
Notes to Job Applicants
- You must clearly demonstrate on your application form under each question how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
- You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
- The stage in the process when the criteria will be measured is outlined in the table below.
- Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
- Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
- In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.
Section 1 - Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
| Factor | Essential Criteria | Method of Assessment |
|---|---|---|
| Qualifications/Experience | Hold an HNC/HND or above examination qualification and have two years’ demonstrable experience in the use, development, and implementation of IT systems to develop business processes and systems; OR Have four years’ demonstrable experience in the use, development, and implementation of IT systems to develop business processes and systems. Have two years’ experience of working in a regulated environment with policies, procedures, and corporate governance. Experience of identifying and delivering improvements to meet current/future business needs. Have demonstrable experience of planning and delivering awareness sessions to end users on the use of internal Procedure/governance systems. Experience of using MS Office packages, in particular, Word, Excel, PowerPoint, and Outlook. | Shortlisting by Application Form |
| Other | The successful candidate will be required: to work towards professional procurement or other professional qualification as deemed appropriate by EA. to have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion; OR be able to provide sufficient information on the application form that will satisfy the employer that he/she has access to an appropriate alternative form of transport that will enable them to carry out the mobility requirements of the |
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