Imagine Cruising
Commercial Product Co-Ordinator
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Company Description
Imagine Cruising, established in 2011, are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
We create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, and fabulous hotel stays at hand-picked accommodations - transforming everyday travel into extraordinary adventures.
Role Description
We are seeking a highly organised, commercially focused Commercial Product Coordinator to join our Product Support team.
This role combines leadership, commercial judgement and product management support, applying knowledge of customer demand, pricing, margin, capacity and market conditions to ensure our live holiday portfolio remains accurate, competitive and aligned with business objectives.
As part of the Commercial Product Coordinator team you will use product performance, availability, profitability, customer demand and sales trends to form commercial recommendations, prioritise action and identify risks and opportunities across the portfolio.
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This is a dynamic role within a fast-paced travel environment where priorities can change quickly in response to trading performance, capacity availability, supplier updates and market conditions. The successful candidate will interpret these factors commercially, balance short- and longer-term value, and use sound judgement to recommend and coordinate the right response.
You will also work with and guide the Commercial Product Administrators coordinating day-to-day activities, managing competing priorities and ensuring product administration tasks are delivered accurately and on time. Balancing regular tasks with changing trading needs.
Working closely with Product, Commercial, Marketing, Sales, Customer Operations and external partners, you will play a key role in ensuring our products are effectively managed throughout their lifecycle.
Qualifications
- Experience coordinating workloads, projects or people within a fast-paced business environment
- Strong commercial awareness and judgement, with the ability to interpret performance data, assess trade-offs and turn insight into practical recommendations and action
- Broad knowledge of the travel industry, including holiday products, destinations and customer expectations
- Excellent organisational skills with the ability to manage multiple competing priorities
- Previous experience in a travel, tour operator, cruise, product, commercial or operational environment
- Strong analytical and problem-solving abilities
- Excellent attention to detail and commitment to accuracy
- Strong communication and stakeholder management skills
- Advanced Microsoft Office skills, particularly Excel
- Ability to work effectively under pressure and adapt to changing business requirements.
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Desirable
- Experience leading, mentoring or supervising a team
- Knowledge of cruise and touring products
- Experience working with product management, inventory or reservation systems
- Understanding of pricing, margins and inventory management principles.
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