Screwfix
Commercial Product Owner – Trading Systems
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Overview
We’re looking for an experienced Commercial Product Owner to help shape the next phase of our enterprise transformation and evolve how Screwfix manages its commercial capabilities.
This is not a traditional ERP implementation or project delivery role. You’ll own the Commercial product domain, working at the intersection of business and technology to continuously improve the platforms and capabilities that support how we manage products, suppliers, pricing and commercial operations.
You’ll be responsible for defining product strategy, shaping the roadmap, prioritising improvements and ensuring our commercial platforms deliver measurable value across the business. Working closely with our Commercial, Trading and Technology teams, you’ll help enable better ways of working and maximise the value of our enterprise technology estate.
This role will suit someone with experience owning products or enterprise platforms within a complex retail environment, supporting capabilities such as range and assortment planning, product lifecycle and information management, product sourcing and onboarding, merchandising, pricing, promotions and supplier management.
You’ll join a growing Product team within Core Technology, with the autonomy to influence priorities, make informed trade-off decisions and shape the future of Screwfix’s commercial capabilities.
This is a full time role with hybrid working from our Yeovil Head Office – we are open to discussing flexible hybrid working arrangements.
What's in it for you?
- Discretionary annual bonus up to 20%
- 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
- Flexible start and end times around core working hours
- Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
- EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
- Up to 14% employer pension contributions
- Life cover up to 4x your salary
- Health cash plan and discounted gym memberships (up to 25% savings)
- 20% discount at Screwfix and B&Q
Responsibilities
- Act as the single point of product ownership for the Commercial domain, with clear accountability for scope, priorities, and outcomes across that domain
- Own the product vision, roadmap, and backlog for your assigned domain, ensuring alignment to business strategy and the transformation programme objectives.
- Build strong relationships with senior business and technology stakeholders to understand priorities, dependencies, and constraints, translating these into clear, prioritised outcomes.
- Own relationships with strategic technology partners, ensuring service performance, product roadmaps and future capabilities remain aligned to Screwfix’s commercial priorities.
- Own and prioritise the product backlog, balancing business value, risk, technical complexity, and delivery capacity to maximise outcomes.
- Work with business teams to define feature propositions, document assumptions, and shape minimum viable propositions (MVPs) that deliver value quickly and safely.
- Agree, track, and report on delivery and outcome-based metrics, ensuring progress and benefits realisation are visible to stakeholders.
- Lead ongoing backlog refinement to ensure work is ready for upcoming sprints, adjusting scope and priorities based on delivery outcomes and learning.
- Partner with Delivery Leads to plan releases, manage dependencies, and ensure delivery is aligned with wider business priorities and milestones.
- Work closely with Solution Architects and engineering teams to align product direction with the target technical and architectural vision.
- Understand and manage technical trade-offs, ensuring complexity, risk, and stability are considered alongside business value in prioritisation decisions.
- Track progress towards releases through structured planning, governance, and regular review of delivery milestones.
- Collaborate with technology and business teams to prioritise defect resolution, balancing delivery momentum with platform stability.
- Monitor, communicate, and champion value-stream benefits, ensuring outcomes are realised and understood across delivery teams and stakeholders.
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Qualifications
- Retail industry experience is essential, with a strong understanding of commercial or trading operations.
- Experience owning products or enterprise platforms supporting commercial capabilities such as merchandising, product lifecycle, PIM, pricing, promotions, sourcing or supplier management
- Demonstrable experience owning product strategy, roadmaps, backlogs, prioritisation and measurable business outcomes.
- Experience working with strategic technology partners and third-party platforms
- D365/ERP experience is desirable but not essential; experience with comparable enterprise platforms is equally relevant
- Strong analytical skills and IT literacy, with confidence working across complex enterprise technology platforms
- Experience delivering product and technology change within complex business or commercial environments
- Strong team player who uses initiative and diplomacy when liaising with internal and external stakeholders
- Strong influencing, facilitation, and stakeholder management skills
- Strong networking and relationship-building ability across all organisational levels
- Able to build engagement, lead delivery, and drive outcomes using robust product management methodologies
- Knowledge of agile working practices is desirable
Get help with your application
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At Screwfix, Your Wellbeing Comes First:
- Financial wellbeing
- Wagestream access to track earnings and save
- Access to the Kingfisher Share Scheme
- Colleague support fund
- Exclusive offers and discounts via our Hapi app
- Cycle-to-work scheme and savings on bikes
- Every day benefits
- Career progression and development programmes
- Coaching and mentoring to help you thrive
- Access to wellbeing resourcing including PepTalk
- Support networks available
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
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