Century 21 UK
Commercial & Residential Viewing Agent
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Commercial & Residential Viewing Agent
Century 21 Scotland
Role Overview
Century 21 Scotland is seeking a mature, professional Viewing Agent to support both our commercial and residential divisions. This role suits someone with strong people skills, a calm and reliable nature, and the confidence to represent an international brand while managing client interactions, viewings, and property sourcing activities.
Working Hours: 25-35 hours/week
Key Responsibilities:
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Client Engagement & Lead Management
- Follow up on incoming leads promptly and professionally.
- Build rapport with prospective tenants.
- Maintain organised records of enquiries, viewings, and outcomes.
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Viewings & Property Presentation
- Arrange and conduct commercial and residential property viewings.
- Present properties clearly, highlighting key features and addressing questions.
- Ensure a positive viewing experience that reflects Century 21’s global standards.
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Property Sourcing & Market Awareness
- Assist with sourcing suitable properties for clients based on their requirements.
- Support the acquisitions team where required.
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Open Days & Events
- Plan, coordinate, and host open days for new developments or high‑demand listings.
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Negotiation & Heads of Terms
- Support the negotiation process between landlords and tenants.
- Assist in agreeing Heads of Terms and ensuring all parties understand key conditions.
- Liaise with internal teams to progress deals smoothly.
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Skills & Experience
- A mature, grounded individual with excellent interpersonal skills.
- Previous experience in property, lettings, or customer‑facing roles is beneficial.
- Strong organisational ability and confidence managing multiple appointments.
- Professional communication style and ability to represent an international brand.
- Comfortable working independently and taking initiative.
- Full UK driving licence required.
What We Offer
- Opportunity to work with a globally recognised real estate brand.
- Training and support across commercial and residential sectors.
- A collaborative team environment with clear progression pathways.
- Competitive compensation structure.
Benefits:
- Free on-site parking
Work Location: In person
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