Operations Management

• Support operational sales processes including CRM awarding, proposal workspace launches, CRM data updates and reporting, contract and NDA administration, new hire onboarding support, and liaison with Finance, HR, local partners and Yokogawa teams as needed.

Internal Client Relationship Management

• Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, delivering high-quality professional services within established routines or as part of an agreed project.

Operational Compliance

• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practice through ongoing education, attending conferences and reading specialist media.

Position Requirements

Behavioral Competencies

• Manages Complexity: Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, finds many ways to add value to the team; probes to draw out richer input from others; is a valued resource who goes out of the way to help others.
• Drives Results: Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.

Skills

• Verbal Communication: Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
• Computer Skills: Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages.
• Planning and Organizing: Works with guidance (but not constant supervision) to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
• Action Planning: Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
• Policy and Procedures: Works with guidance (but not constant supervision) to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.
• Office Systems: Works with guidance (but not constant supervision) to select, deploy and get the best results from the most appropriate office system.

Education

• Upper Secondary School

General Experience

• Experience to be able to work unsupervised
• Secretarial experience or office coordination experience essential.
• Experience in the use of Microsoft Office programs (inc. Word, Excel, Powerpoint, Access and Outlook) and able to use Adobe Acrobat.
• Fast and accurate typing. Typing speed - minimum 40 wpm
• Familiarity with CRM and Sharepoint systems would be an advantage
• Proven experience in carrying out a variety of administrative activities, ensuring efficient and effective support to business operations.
• Demonstrates the highest levels of confidentiality and discretion
• Attention to detail and problem solving skills
• Ability to work well in team environment under supervision and willingness to assist others
• Display a high level of professionalism towards colleagues and as an ambassador of the company
• Must be a self-starter that demonstrates a flexible approach

Yokogawa is an Equal Opportunity Employer

Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!