American Express Global Business Travel
Commercial Strategy & Planning Consultant
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Amex GBT
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Commercial Strategy & Planning Team
The Commercial Strategy & Planning team plays a pivotal role in driving our strategic power plays by shaping, orchestrating, and driving the commercial strategy that underpins our growth ambitions. It is cross-functional, fast-paced, and we work on Amex GBT’s most challenging strategic projects, delivering for senior stakeholders.
This role focuses on the ‘Go Big on SME’ and ‘Champion Customer Obsession’ powerplays, giving you exposure to a wide range of functions and the opportunity to contribute to strategic initiatives that have real bottom-line impact. It's a great opportunity for someone early in their strategy career to build broad commercial and analytical skills while working alongside experienced practitioners.
What You'll Do
- Support senior colleagues in developing and delivering the organisation's long-term corporate strategy, contributing research, analysis, and structured recommendations.
- Help prepare high-quality presentations, briefing documents, and materials for senior leadership and key business stakeholders.
- Act as a day-to-day point of contact for departments across the organisation, spanning Marketing, Sales, Customer Success, Strategy, Finance, and Product, providing commercial insight and analytical support.
- Contribute to cross-functional strategic projects, working collaboratively across commercial, operational, and corporate teams under the guidance of a project lead.
- Build strong working relationships with stakeholders across the business, developing your ability to influence and communicate effectively in a fast-moving, cross-functional environment.
- Help gather and organise customer insights and feedback so they can be embedded into strategy formulation, ensuring our offerings stay aligned with customer needs.
- Support work to evolve our commercial operating model (people, process, and technology), helping to document current processes and identify opportunities for improvement.
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What We're Looking For
- 3+ years of experience in commercial strategy, business planning, go-to-market, or a related analytical role, or a consultancy/graduate scheme background; ideally with exposure to B2B or a similar strategic environment.
- Good commercial awareness with an ability to turn data and analysis into clear, structured insights.
- A highly analytical, structured thinker with strong problem-solving skills and a data-driven approach.
- Some experience working with stakeholders across different business functions, with a genuine interest in developing your influencing and relationship-building skills.
- Exposure to, or interest in, cross-functional projects involving people, process, or technology change.
- A proactive, self-starting approach with the ability to manage your own workload and contribute confidently to fast-moving pieces of work.
- Strong communication and presentation skills, with the confidence to engage colleagues from operational teams through to senior stakeholders.
- Familiarity with commercial governance frameworks, operating models, or performance dashboards is a plus.
- An interest in AI, automation, or digital tools for sales and marketing transformation is preferred.
Location
London, United Kingdom
The #TeamGBT Experience
Work and Life
Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
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Travel Perks
Get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Skill Development
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Inclusion
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
Equal Opportunity Employer
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Additional Disclosures
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Accommodations
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
Application Guidance
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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