Rodeo
Get started

Insulet Corporation

Commercial Support Specialist - UK BENELUX

London
Posted 1 day ago
Sign up to applySee more jobs like this
Get notified of more jobs like this · No spam, ever

How your CV stacks up

1Upload CV
2Analyse CV
3Improve CV

Upload your CV to see how well it fits this job role

?%

Job Summary

Position Overview

The Commercial Support Specialist will be responsible for the efficient and professional delivery of administrative processes to support the Commercial function, as well as providing support to external NHS stakeholders throughout their end-to-end Insulet journey. This process driven and skilled individual will be responsible for the tactical delivery of customer facing support, provision and delivery of key commercial data and optimisation of process efficiencies across the UK BENELUX region with the aim of driving revenue, growth and customer success with Insulet and Omnipod therapy.

Responsibilities

  • Acting as the interface between Sales, Customer Care and Commercial from an NHS stakeholder perspective, both payer and clinical
  • Owning and hosting regular review meetings with key NHS stakeholders, both payer and clinical, managing relationships and supporting them with their Insulet end to end journey
  • Working cross functionally where needed to support the end-to-end customer journey
  • Using the existing reporting framework, execute, collate and deliver key commercial management data on a weekly, monthly and quarterly basis to NHS stakeholders, both payer and clinical
  • Ownership and management of large NHS purchasing contracts, via regular monitoring to ensure validity, tracking renewal requirements on a weekly/ ad hoc basis
  • Responsible for obtaining, implementing and managing financial year-end, purchasing contract renewals and all implementation activities
  • Supporting the Commercial function with one off / ad hoc activities during regional product launches with creation, implementation and management of localized operational processes.
  • Reviewing existing operational processes and pathways to identify optimization opportunities, working with the NHS key stakeholders to implement the necessary changes
  • Driving consistency, standardisation and simplicity in all activity across the UK BENELUX region where appropriate
  • Work with CAM & AR team on any payer non payment / claim escalations

Key Decision Rights

  • First point of contact for commercial customer account queries from external and internal stakeholders

Required Leadership/Interpersonal Skills & Behaviors

  • Strong interpersonal communications, both oral and written
  • Self-starter who needs minimal direction; extremely flexible and personable

Required Skills and Competencies

  • Professional meeting skills (Virtual and F2F)
  • Commercially minded
  • Experience in Customer Service / Stakeholder Account Management
  • Conflict resolution
  • Prioritization and time management proficient
  • Process driven and change mindset
  • Familiar with Salesforce.com

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

See breakdown
Save jobNot relevant
View details

It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

See breakdown
Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

See breakdown
Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Education and Experience

  • A-Level or equivalent qualification
  • Prior industry/commercial experience essential
  • Knowledge and experience of the NHS, service delivery and current pathways
  • Fluent in English
  • Highly competent in the use of virtual communication computer systems e.g., Zoom, Microsoft Teams, WebEx etc.
  • Proficiency with computers, especially MSExcel & MSOutlook

Additional Information

  • The position can be remote, hybrid or in-person at our London office.
  • Occasional business travel may be required to Insulet regional locations for internal business meetings as and when required (no more than quarterly)

Job Title: Senior Administrative Specialist

Department: Global Manufacturing Operations

FLSA Status: Nonexempt

Position Overview

The Senior Administrative Specialist will work under the guidance of a senior operations leader supporting an operations leadership team, as well as the application administration of Insulet’s PLM system.

In the PLM Account Administrator role, work under the guidance of the Director of Global Documentation and Training Compliance to ensure control, security, integrity, and availability of proper access to the PLM System. The PLM Account Administrator will work directly with the Document Control, Training, IT, managers, business users, and vendors/partners in managing the access to the global PLM solution across all functions.

Responsibilities

  • Maintain and protect highly confidential corporate information and communicate information within scope of authority.
  • Maintain executives’ schedules by arranging meeting and appointments.
  • Manage all meeting details such as room reservations, preparing agendas, securing necessary IT equipment, initializing presentations, catering, and attendee updates.
  • Screen calls and route executive correspondence and emails.
  • Prepare letters, emails, and presentations.
  • Prepare expense reports for executive(s).
  • Manage corporate card usage and submit for payment.
  • Coordinate and initiate conference calls and video conference meetings.
  • Produce presentations for meetings as requested.
  • Arrange executive(s) domestic and international travel on an as needed basis.

Managing the processes required Insulet’s PLM system

  • Onboarding and account creation
  • User password and general account maintenance
  • Coordinate the workflow for all access requests
  • Reviewing and confirming employee training completion
  • Work with managers to grant access as applicable
  • Work with Procurement team and vendors to create and maintain supplier access
  • Manage the off-boarding process for account disabling
  • Performs other duties as required

Get help with your application

Your very own career expert that helps elevate your application to the next level.

Get help applying for this job

Education and Experience

Minimum Requirements

  • Associates degree or equivalent experience
  • Minimum 5 years’ experience supporting senior leaders / executives.

Preferred Skills and Competencies

  • Dependable highly organized and very detail oriented.
  • Ability to act independently and use discretionary judgment.
  • Extremely knowledgeable with Microsoft Office Suite of products, such as Word, Excel and Powerpoint.
  • Knowledge of IT Systems Account Administration.
  • Working knowledge of documentation functions of a medical device company preferred.
  • Strong problem resolution and project management skills.
  • Ability to organize and manage multiple priorities
  • Effective written and verbal communication skills.
  • Superior interpersonal skills
  • Ability to generate and maintain accurate records.
  • Comfortable communicating to all levels and functions.
  • Very strong organizational skills.
  • Very strong attention to detail.
  • Able to work in a team environment

Physical Requirements (if applicable)

  • None

Insulet Corporation

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

Get help applying for this job

Skills

Stakeholder Management
Customer Service
Salesforce.com
Conflict Resolution
Process Optimization
NHS Knowledge
MS Excel
MS Outlook
Virtual Communication
Account Management
Time Management
Project Management

Location

London, England, United Kingdom

Sign up to applySee more jobs like this