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Firmdale Hotels

Commis Waiter

London
£15.00/hr
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Commis Waiter Haymarket Hotel - Food and Beverage

Full Time
£15 - £16 / Hour

Skills

  • Customer Service
  • Teamwork

Description

Are you passionate about food and eager to start a rewarding career in the hospitality industry? Firmdale Hotels invites you to be a part of our renowned team at the Haymarket Hotel, located in the heart of London's vibrant theatre district. Known for our unique design, impeccable service, and warm atmosphere, Firmdale Hotels offers a stimulating work environment where you can grow and thrive.

Firmdale Hotels is an award-winning collection of luxury boutique hotels in London and New York. Our commitment to excellence and personalised service sets us apart in the hospitality industry. We believe in nurturing talent and providing opportunities for our team members to develop their skills and advance their careers.

As a Commis Waiter at the Haymarket Hotel, you will play a crucial role in delivering an exceptional dining experience to our guests. This entry-level position is perfect for individuals with a passion for food and a desire to learn and grow within the Food and Beverage sector.

Responsibilities

  • Supporting the wider team in delivering outstanding service
  • Attending to guest requests promptly and efficiently
  • Developing a deep understanding of our menus and order of service
  • Ensuring the dining area is clean, organized, and ready for service
  • Assisting in the preparation and presentation of dishes

What you Need

  • A keen willingness to work as part of a team
  • Excellent customer service skills
  • A passion for detail and quality
  • Enthusiasm and a positive attitude

What We Offer

  • Competitive salary plus service charge and benefits to be discussed at venue
  • Access to Stream our financial wellbeing app.
  • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
  • Discounted cinema tickets, gym membership, travel, retailers and restaurants
  • Complimentary meals on shift
  • Referral bonus scheme for recommending top talent
  • Flexible scheduling without split shifts
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Enhanced holiday allowance based on length of service
  • Season ticket loan for convenient commuting
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service awards
  • One allocated paid day per year for volunteering work
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
  • And much more!!

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About Us

Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming.

Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality.

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To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: Sunday Times Best Places to Work 2024, 2025 & 2026, Two Michelin Keys, 2024, 2025, Top-Rated Tablet Hotels of All Time, 2025, Condé Nast Traveller 'Triple Crown', 2026, One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, AA Breakfast Award, Brumus Bar & Restaurant, 2025

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Commis Waiter
Full Time
£15 - £16 / Hour
Skills: Customer Service, Teamwork

Location: 1 Suffolk Pl, London, SW1Y 4HX, United Kingdom
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Browse related jobs: [Waiter London - United Kingdom £16 - £17 / Hour](View Apply)

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Skills

customer service
work in teams
use food preparation techniques
alcoholic beverage products
dietary regimes
food and beverages on the menu
maintain personal hygiene standards
comply with food safety and hygiene
maintain relationship with customers
serve food in table service
serve wines
advise guests on menus for special events
assist VIP guests
attend to detail regarding food and beverages
assist customers
identify customer's needs
clean surfaces
take food and beverage orders from customers
maintain customer service
measure customer feedback

Location

1 Suffolk Pl, London SW1Y 4HX, UK

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